FluidOne is a Market-Leading
Connected Cloud Solutions Provider

The Connected Cloud

As businesses advance on their digital transformation journeys, combined with hybrid home working, their IT and Communications environment is becoming increasingly complex. Applications can often be a mix of on premise, in a data centre, in public cloud and on SaaS platforms, making a complicated security and access environment that needs to be simplified for end users.

Connecting your end users, wherever they are, to their business critical applications, wherever they are hosted, we call the Connected Cloud. At FluidOne, our vision is to become the best quality Connected Cloud Solutions provider to UK businesses.

Multiple User Locations

Home Workers

Office

Mobile / Remote

Flexible Space

The Connected Cloud

Cyber Security

Unified Communications

Contact Centre

IT & Cloud Managed Services

Mobile & IoT

SD-WAN & Connectivity

Multiple App Locations

Public Cloud

SaaS

Data Centre

On Premise

Without Connectivity There Is No Cloud

Our Connected Cloud Solutions

Built upon the foundation of the most connected network in the UK, Platform One, comprising more than 30 carriers across MPLS, ethernet, DSL, FTTP, SD-WAN, SASE, Mobile and IoT, FluidOne is number one for multi-site and quality.

FluidOne combines its award-winning connectivity with services covering Cyber Security, IT & Cloud Managed Services, Mobile & IoT, UCaaS and CCaaS to deliver a fully integrated connected cloud service from end user to application, wherever they may be.

SD-WAN & Connectivity

FluidOne is an expert in the right SD-WAN solutions to fit your business, partnering with best of breed SD-WAN vendors and combining it with the best choice of connectivity in the market via our award winning software defined network, Platform One.

SASE (Secure Access Service Edge)

FluidOne have partnered with global SASE leader, Zscaler, to bring SASE services to customers who either have the majority of their applications in the public cloud or are SaaS-based.

IT & Cloud Managed Services

We work with your IT Team to solve their key challenges, so that they get noticed for the right reasons.

With an ISO 20000 for IT Service Management, we complement your in house IT team to reduce your expenditure and deliver the best possible service to your end users.

Cyber Security

We don’t believe in marking our own homework and so we have invested in a market-leading cyber security company. Our dedicated Cyber Security sister company, Cyber Security Associates (CSA), is led by the best cyber specialists in the market.

This separation, with its own leadership, allows CSA to be arm’s length from our IT managed services and ensures an independent review of anything we provide.

Unified Communications & Contact Centre

Specialists in 8x8, Mitel and Teams, we combine market leading solutions for UC (Unified Communications) and CC (Contact Centre) with our award-winning connectivity, to provide unrivalled quality of service.

Mobile & IoT

From mobile fleet managed services to rapid site connectivity and IoT, with over 15 years of experience in mobile services, we have the mobile solution for you.

About FluidOne

Number One Network With over 30 carriers and suppliers delivered by our Queen’s award-winning network, Platform One, we have the most connected network in the UK.
Your Trusted Advisor With solutions accross IT & Cloud Managed Services, UCaaS & CCaaS, Cyber Security and Mobile & IoT, all underpinned by the best network, FluidOne can give the best advice to meet your specific requirments.
Top For Customer Satisfaction Our Net Promoter Score (nps) of 83 (October 2021) is the highest in UK telecoms. The voice of the customer is at the heart of our business.
First For Quality Our solutions are built on our award-winning software defined network, Platform One, that boasts 100% core network uptime and we combine this with best of breed serivces to ensure resillience for your business.

Our vision is to become the best quality provider of Connected Cloud Solutions to UK businesses.

We consult to help customers and partners digitally transform their IT and communications, enabling them to be agile and focus on their core business.

We focus on delivering a fantastic customer experience, creating multi-cloud, multi-connected environments that are secure and simple, from end user to application.

"We have seen the pandemic accelerate the move to the cloud for applications along with creating a need to evolve networks and especially their security, since users and applications no longer sit inside the traditional perimeter defences of the IT network. This makes the management from end user to application, wherever they are, much more complex for IT teams to manage effectively as it’s typically a hybrid environment using multiple vendors and technologies that the covid drive to home working has accelerated the complexity of. FluidOne is here to support in-house teams with these services to ensure end users are able to connect to any application securely and simply!"

RUSSELL HORTON, CEO

FluidOne Net Promoter Score

Our vision is to be the best quality Connected Cloud Solutions Provider to UK businesses, and at the heart of this vision sits customer experience.

We are proud to hold the highest Net Promoter Score (NPS) in UK telecoms with a score of 83 for October 2021 against an industry average of 35. It is a testament to our commitment to improve and drive customer excellence which we put at the heart of all that we do.

NPS
83
October 2021

Companies That Rely On FluidOne

FluidOne have been an important partner in the creation, growth and development of O2’s Wi-Fi network. The expertise of their engineers helped O2’s team find innovative solutions to the wide range of problems encountered when developing a country-wide free Wi-Fi network.
FluidOne have helped us to expand our reach and competitiveness in a professional and efficient manner, and are friendly to work with.
What really confirmed my decision to select FluidOne is the level of technical expertise in the field of Internet connectivity it has, as well as the vital provision of a useable API.

Awards & Accreditations

Queen’s Award for Innovation
Technology’s 50 best companies to work for.
Best Companies to Work For 2021
CEO Today Award 2020
London’s 50 best Mid-sized companies to work for.
Cyber Essential Certificate
9001 Quality Management - Certificate Number 12245
27001 Information Security Management - Certificate Number 12245
22301 Business Continuity Management - Certificate Number 12245
14001 Enviromental Management - Certificate Number 12245
20000 Service Management - Certificate Number 12245
Can We Help You On Your Connected Cloud Journey?
Our expert team is always on hand to help your business find solutions to help it excel.