Empowering businesses to thrive in the AI era
FluidOne is an award-winning provider of secure Connected Cloud solutions, providing IT and Cyber Security managed services, underpinned by connectivity and communications solutions, to enable secure AI adoption.
We combine innovative Connected Cloud solutions with world-class expertise and service; meeting your needs today, enabling your tomorrow.
We consult with our customers to design solutions that complement their in-house IT resources and infrastructure; making any environment simple and secure, so employees can access their business applications wherever they are. As AI becomes a core enabler of innovation, we strive to lead secure AI adoption.
We combine innovative Connected Cloud solutions with world-class expertise and service; meeting your needs today, enabling your tomorrow.
We consult with our customers to design solutions that complement their in-house IT resources and infrastructure; making any environment simple and secure, so employees can access their business applications wherever they are. As AI becomes a core enabler of innovation, we strive to lead secure AI adoption.
Our Connected Cloud toolkit seamlessly integrates AI for adoption across both your workforce and applications, empowering your business to safely stay competitive and thrive in the AI era.
Trusted by 2400+ businesses globally
FluidOne is proud to empower over 2,400 businesses worldwide with secure, Connected Cloud solutions. As an award-winning provider of IT, Cyber Security, and communications services, we deliver innovative, future-ready solutions that enable businesses to navigate the complexities of the AI era. Our trusted expertise helps companies embrace technology and AI securely and confidently.
Certified to deliver
At FluidOne, our certifications reflect our unwavering commitment to excellence in everything we do. With industry-leading accreditations, including those held by our dedicated CSA Cyber team, we ensure that our IT, Cyber Security, and Connected Cloud solutions meet the highest standards. These certifications validate our ability to deliver secure, reliable, and innovative services that empower businesses to thrive in the AI era, with the expertise and trust you need to stay ahead.
ISO 9001 Certification endorsing consistent performance and service levels
ISO 14001 Certification for Environmental Management
ISO 20000 Certification for Service Management
ISO 27701 Certification for Privacy Information Management
ISO 22301 Certification for resilient business continuity plans
ISO 27001 Certification to deliver ICT products and services
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World-class
Net Promoter Score
NPS is a way of measuring customer satisfaction. With us consistently recording an NPS more than double our industry average, our score reflects our company-wide commitment to serving our customers.
Enabling business with the Connected Cloud
As businesses become more digital, their IT and Communications environment is becoming increasingly complex. Applications can often be a mix of on-premise, in a data centre, in public cloud and on SaaS platforms, making a complicated security and access environment that needs to be simplified for employees.
Connecting your people, wherever they are, to their business critical applications, wherever they are hosted, we call the Connected Cloud.
The Connected Cloud Toolkit
A solution for every business challenge
IT Services
Our IT & Cloud Managed Services provide flexible, scalable support, either as an extension of your existing IT team or as a fully outsourced solution. With over 30 years of expertise, we manage everything from network monitoring and data backups to cloud migrations and software management, ensuring your business-critical applications are always secure and accessible, no matter where your team is located.
Cyber Security
Our dedicated cyber security brand, CSA Cyber, offers both offensive and defensive security services, led by experts with MOD and GCHQ backgrounds. From proactive penetration testing and vulnerability assessments to threat monitoring and incident response, we ensure your business is protected against cyber risks and armed with the insights to stay ahead of potential threats.
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Data & AI
Our Data & AI team is dedicated to helping you utilise your data to your advantage and navigate AI adoption and automation. From data cleansing and providing business intelligence services, to developing custom AI builds, we deliver solutions that allow you to sit at the cutting-edge of technology.
Communications
Whether it's unified communications, mobile managed services, or SD-WAN solutions, we provide secure, flexible, and seamless technology that meets your evolving needs. With decades of experience and utilising Platform One - the UK’s most connected network - we deliver tailored, resilient solutions that improve collaboration, support your workforce, and enhance customer experiences.
Leading the way for secure AI adoption
"All of us will spend the rest of our careers in the AI era" according to the World Economic Forum and PwC. It is a paradigm shift with the potential to dramatically change how we work and live our lives. AI is an exciting technology, but it needs to be enabled correctly to access the benefits and mitigate the threats. Here is why secure AI adoption matters now:
Employees want AI at work
A majority of employees now use AI at work and they are not waiting for their employers – saving time, focusing on important work, and boosting creativity*. Organisations that Ai-enable employees will attract the best talent, while slow adopters risk unmoderated Bring Your Own AI (BYOAI).
Businesses are lagging behind
75% of knowledge workers already use AI at work, but only 39% of users have received AI training from their organisation. As well as increasing employee frustrations, organisations open themselves up to BYOAI security concerns and losing the benefits of a coordinated AI strategy*.
AI is embedding itself into society
AI solutions and services
Enabling AI with FluidOne
What we are seeing in the trends is clear: AI is here to stay and businesses cannot risk falling behind. We believe every business should have the chance to thrive in the AI era; and secure AI adoption and custom solutions are the only way to maximise the opportunities while minimising the threats.
Services for AI enablement
As with all new technologies, AI needs to be enabled to unlock it's full potential. That's why we have built our AI Enablement services to support you at every stage of your adoption journey, from planning and implementation to optimisation and security.
BROWSE SERVICES
AI solutions
From Generative AI to Custom Solutions, our range of services are built to empower organisations to capitalise on its benefits, from improved productivity to enhanced decision-making, no matter where they are in their AI journey or how complex their need.
IT Services for AI
AI output relies on the foundation it's built upon. With our expertly crafted IT services for AI, from Cloud Migration to User Training, we ensure your IT environment is optimised and your teams are primed with the knowledge to thrive confidently with AI.
Cyber Services for AI
With the expertise of our cyber centre of excellence, CSA Cyber, we ensure your data, applications, networks, and more are secured and that your people can safely leverage AI, understanding how to abide by best practices, minimise security risk and maintain compliance.
Delivering a world-class service wrap
In a sector plagued by subpar customer service, we strive to be different – and the results speak for themselves, with us achieving an 80+ NPS since May 2018. In order to create the industry-leading customer experience you deserve, we strive to leave a lasting impression by exceeding your expectations at every turn. Developing positive relationships and effectively applying our talented staff are just the tip of the iceberg:
Our customers are our priority and they shape our decisions. We invest only in top-tier businesses that share our values, ensuring quality service as we grow across the UK. Our focus isn’t quick profit but lasting impact through trusted, high-standard delivery.
We believe that being Fun, Innovative, Reliable, Service-oriented Team-players, enables us to deliver a world-class service; we employ people that uphold these values and we empower them to maintain these values.
Our accredited service desks and engineers ensure we have specialist teams dedicated to solving your challenges, without outsourcing them. We offer a diverse service that is quality controlled to the highest standard.
Why choose FluidOne?
One provider for all of your tech needs
From IT and cloud managed services, to cyber security and communications, we act as a one-stop shop for every technical solution - providing for your needs and solving your challenges.
Your partner for thriving securely in the AI era
Our Connected Cloud toolkit combined with our unique in-house expertise leads the way for safe AI-enablement, allowing you to leverage industry-changing technology for your benefit.
Rated world-class by our business customers
We are proud to hold the highest Net Promoter Score (NPS) nationally in our industry; a testament to our commitment to improve and drive customer excellence, which we put at the heart of all we do.
Start your journey with FluidOne
Talk to one of our specialists
Get expert guidance on the right solutions for your business needs.
Get a quote for our services
Explore how our tailored solutions fit your needs and budget.
Contact our support centre
Our world-class service team are here to resolve any issues that arise.