Our Connected Cloud Solutions

Built upon the foundation of the most connected network in the UK, Platform One, comprising more than 30 carriers across MPLS, ethernet, DSL, FTTP, SD-WAN, SASE, Mobile and IoT, FluidOne is number one for multi-site and quality.

FluidOne combines its award-winning connectivity with services covering Cyber Security, IT & Cloud Managed Services, Mobile & IoT, UCaaS and CCaaS to deliver a fully integrated connected cloud service from end user to application, wherever they may be.

SD-Wan & Connectivity
SD-Wan &
Connectivity
SASE (Secure Access Service Edge)
SASE (Secure Access Service Edge)
IT & Cloud Managed Services
IT & Cloud
Managed Services
Cyber Security
Cyber Security
Unified Communications & Contact Centre
Unified Communications
& Contact Centre
Mobile & IoT
Mobile
& IoT
SD-WAN & Connectivity

FluidOne is an expert in the right SD-WAN solutions to fit your business, partnering with best of breed SD-WAN vendors and combining it with the best choice of connectivity in the market via our award winning software defined network, Platform One.

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Business Broadband

Leased Line

Wide-Area-Network (WAN)

LAN & Wi-Fi

SD-WAN

SASE (Secure Access Service Edge)

Business 4G Broadband

Public Cloud Access

SOGEA & SOTAP

SASE (Secure Access Service Edge)

FluidOne have partnered with global SASE leader, Zscaler, to bring SASE services to customers who either have the majority of their applications in the public cloud or are SaaS-based.

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SASE Benefits

Network Flexibility

Reduced Costs

Future-Proof Network

Resilient Security

Global Edge Network

IT & Cloud Managed Services

We work with your IT Team to solve their key challenges, so that they get noticed for the right reasons.

With an ISO 20000 for IT Service Management, we complement your in house IT team to reduce your expenditure and deliver the best possible service to your end users.

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Modern Workplace

Microsoft Office 365 & Teams

IT Security

IT Managed Service

Cloud Hosting

Backup as a Service

Disaster Recovery

LAN & Wi-Fi

Hosting & Colocation

Cyber Security

We don’t believe in marking our own homework and so we have invested in a market-leading cyber security company. Our dedicated Cyber Security sister company, Cyber Security Associates (CSA), is led by the best cyber specialists in the market.

This separation, with its own leadership, allows CSA to be arm’s length from our IT managed services and ensures an independent review of anything we provide.

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Cyber Assessments

Consulting

Cyber Executives

Security Operations Centre

Monitor & Detection

Protection

Response

Training

Unified Communications & Contact Centre

Specialists in 8x8, Mitel and Teams, we combine market leading solutions for UC (Unified Communications) and CC (Contact Centre) with our award-winning connectivity, to provide unrivalled quality of service.

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SIP Trunk Solutions

8×8 Unified Communications

Mitel System Maintenance

Contact Centre

Microsoft Teams Voice

Mobile & IoT

From mobile fleet managed services to rapid site connectivity and IoT, with over 15 years of experience in mobile services, we have the mobile solution for you.

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Mobile Deployment Services

Mobile Handsets

Mobile Security

IoT, M2M & Roaming Sim Cards

Mobile Device Management Software

Business Mobile Plans & Solutions

F1-Sim

About FluidOne

Best Of Breed Solutions For Unified Communications & Contact Center
Best Of Breed Solutions For
Unified Communications & Contact Centre
Number One Network
Number One Network
With over 30 carriers and suppliers delivered by our Queen’s award-winning network, Platform One, we have the most connected network in the UK.
Market-Leading Connected Cloud Solutions Provider
Market-Leading Connected
Cloud Solutions Provider
Your Trusted Advisor
Your Trusted Advisor
With solutions across IT & Cloud Managed Services, UCaaS & CCaaS, Cyber Security and Mobile & IoT, all underpinned by the best network, FluidOne can give the best advice to meet your specific requirements.
SASE Specialists
SASE Specialists
Providing best in class SD-WAN solutions
Providing best in class
SD-WAN solutions
Top For Customer Satisfaction
Top For Customer
Satisfaction
Our Net Promoter Score (NPS) of 84 for April 2025 is the highest in UK telecoms. The voice of the customer is at the heart of our business.
Dedicated Cyber Security Team
Dedicated Cyber
Security Team
First For Quality
First For Quality
Our solutions are built on our award-winning software defined network, Platform One, that boasts 100% core network uptime and we combine this with best of breed services to ensure resilience for your business.
30 Years + of IT Managed Services Experience
30 Years + of IT Managed
Services Experience
Mobile Managed Solutions Expert
Mobile Managed
Solutions Expert

Our vision is to become the best quality provider of Connected Cloud Solutions to UK businesses.

We consult to help customers and partners digitally transform their IT and communications, enabling them to be agile and focus on their core business.

We focus on delivering a fantastic customer experience, creating multi-cloud, multi-connected environments that are secure and simple, from end user to application.

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Russell

"We have seen the pandemic accelerate the move to the cloud for applications along with creating a need to evolve networks and especially their security, since users and applications no longer sit inside the traditional perimeter defences of the IT network. This makes the management from end user to application, wherever they are, much more complex for IT teams to manage effectively as it’s typically a hybrid environment using multiple vendors and technologies that the covid drive to home working has accelerated the complexity of. FluidOne is here to support in-house teams with these services to ensure end users are able to connect to any application securely and simply!"

RUSSELL HORTON, CEO

FluidOne have been an important partner in the creation, growth and development of O2’s Wi-Fi network. The expertise of their engineers helped O2’s team find innovative solutions to the wide range of problems encountered when developing a country-wide free Wi-Fi network.

FluidOne have helped us to expand our reach and competitiveness in a professional and efficient manner, and are friendly to work with.

What really confirmed my decision to select FluidOne is the level of technical expertise in the field of Internet connectivity it has, as well as the vital provision of a useable API.

Awards & Accreditations

Queen’s Award for Innovation
Queen’s Award for Innovation
2-star-outstanding-to-work-for-2023
Best Companies to Work For 2023
Technologys-Top-25-Best-Companies-Q2-2023
Technology's Top 25 Best Companies Q2 2023
The-UKs-Top-50-Best-Large-Companies-Q2-2023
The UK's Top 50 Best Large Companies Q2 2023
accreditations_6-1
Digital & App Innovation | Infrastructure | Modern Work | Security
CEO Global Award 2023
CEO Global Award 2023

Certifications

9001 Quality Management - Certificate Number 12245
9001 Quality Management - Certificate Number 12245
27001 Information Security Management - Certificate Number 12245
27001 Information Security Management - Certificate Number 12245
22301 Business Continuity Management - Certificate Number 12245
22301 Business Continuity Management - Certificate Number 12245
14001 Enviromental Management - Certificate Number 12245
14001 Environmental Management - Certificate Number 12245
20000 Service Management - Certificate Number 12245
20000 Service Management - Certificate Number 12245
27701 Privacy Information Management - Certificate Number 12245
27701 Privacy Information Management - Certificate Number 12245

LEADING THE WAY IN SECURE AI ADOPTION

Cyber services for AI security

AI is a leap into the future, but it still needs the same attention to security as all technologies that came before it. Through our accredited cyber centre of excellence, CSA Cyber, we connect you with the expertise to ensure your organisation can securely harness the benefits of AI, while keeping you ahead of emerging threats.

AI adoption: Why security matters

"All of us will spend the rest of our careers in the AI era" according to the World Economic Forum and PwC. AI is not just an exciting technology, it is a paradigm shift – but to access its potential, it's imperative to spend time prior to adoption securing your foundations to power AI. 

Employees want AI at work 

A majority of employees now use AI at work and are not waiting for their employers. They may want to save time, focus on important work, and boost creativity*, but without the backing of secure AI-ready organisational infrastructure, employees may not come close to achieving the full benefits of AI. 

Businesses adopt AI slowly  

75% of knowledge workers already use AI at work, but only 39% had organisational training – losing benefits of a centralised strategy and risking Bring Your Own AI (BYOAI) security concerns, ranging from data breaches and leaks to unknowingly committing compliance violations*. 

AI is a part of broader society  

From security face scans to diagnosing illnesses, AI is all around. Despite this ubiquity, only 1%** of leaders call their companies AI-mature – with the rest falling behind. This not only means missing out on the benefits, but not being ready for the threats of AI-enabled cyber criminals.

*Microsoft and LinkedIn 2024 work trend index **Mckinsey, Superagency in the workplace: Empowering people to unlock AI’s full potential
Overcoming AI barriers

How we empower you with secure AI 

For as long as humans have been developing technology for good, there have been ways for it have a bad outcome – either accidentally or maliciously. AI is no different, with many organisations unsure as to whether the opportunities outweigh the possible threats.

 

Businesses struggle with...

Data Privacy  
Data is the language of AI and it fuels all the associated possibilities of AI usage. However, the need to access data brings with it a lot of concerns related to data access and mismanagement that organisations are wary of. 



Compliance & Regulations
In its basic form, using AI is as simple as typing in a prompt in a search bar. However, as AI leverages data, it's important to ensure the right policies and training are in place for responsible, compliant, and careful use, even for simple tasks – a hurdle many organisations are hesistant to clear. 

Security Risk 
AI is filled with unknown potential – for good and for bad. A lot of organisations hold back on adopting AI today because of the chance of unforeseen threats of tomorrow, putting them at risk of missing out on the potential benefits. 



CSA Cyber & FluidOne support with...

Shielding your resources with AI Threat Awareness and Response 
CSA Cyber's multi-pronged AI Threat Awareness and Response approach ensures everyone from security professionals to regular employees has the knowledge and tools to protect their data while navigating the AI era. 



Proactive consultancy strategies with AI Governance and Risk Management
Doing things by the book can be complicated, which is why CSA Cyber have an entire team of experts who ensure you are compliant and risk-minimised in the AI era, with bespoke AI services alongside other industry regulations like PCI and Cyber Essentials. 

Comprehensive protection with Managed and Offensive Security Services
CSA Cyber don't just hop on the latest trend – they have been combatting cyber threats long before AI became mainstream and we will continue to protect organisations from cyber threats of all kinds, from staging simulated attacks and assessments to 24/7 monitoring and detection services. 

Services

AI Governance & Risk Management

AI may seem otherworldly, so it is easy to forget that it still has to abide by real world rules. Our cyber centre of excellence, CSA Cyber, builds the foundation for your secure and compliant AI usage, enabling you to take advantage of the opportunities of AI while mitigating the risks. CSA Cyber's internal experts ensure that you are secured with a holistic approach that covers your data, people, devices, applications, and networks. 

CSA's AI Governance and Risk Management services help businesses... 

Prepare their environment
Set the foundation for implementing AI with confidence and discover the exact steps needed for maximum security.

Stay updated
Never fall behind in the AI landscape, by having experts accompany you on your journey with ongoing compliance and technical advice. 

AI Risk Assessments, ISO 42001 gap analysis

The world seems to want to dive into AI usage, but fewer know how to get started securely and compliantly. CSA Cyber's AI Risk Assessments paint the picture of the next steps for secure adoption, while the ISO 42001 Gap Analysis acts as your roadmap to ensuring compliancy on the first AI international standard. 

AI Governance and Policies consultations

AI provides freedom – bringing ideas to life in an instant and opening up schedules by performing repetitive tasks. But this freedom thrives most effectively when governed correctly. CSA Cyber's AI Governance and Policies consultations help you develop the internal framework that's right for you, enabling secure AI usage across your organisation, both now and into the future.

Services

AI Threat Awareness & Response

 People across the world are excited about AI – including cyber criminals. With decades of experience in cyber security, CSA Cyber's dedicated team of experts are here to support you in enforcing secure AI usage and data protection habits, manage and respond to AI-related incidents appropriately, and navigate the AI-era safely. 

CSA's AI Threat Awareness and Response services help businesses... 

Educate their organisation 
Empower your people to stay safe on the frontline of cyber threats. 

Protect their organisation
Mitigate AI cyber challenges by empowering your people and updating defence strategies to combat present and future threats. 

AI Awareness Training

AI is able to do a lot by itself, but there is always a human involved in the process – whether that is creating a prompt, monitoring performance, or analysing results. This can keep the technology grounded and focused, but also bring the possibility of human error. CSA Cyber's AI Awareness Training gives your people up-to-date information and guidance to navigate the AI era securely, allowing them to confidently supercharge their productivity and aid their support their innovation. 

SOC Playbooks for AI, Pen Testing for AI

There is no doubt that AI will change the cyber security landscape for individuals, organisations, and threat actors. To stay ahead of state-of-the-art cyber attacks, CSA Cyber's SOC Playbooks for AI and Pen Testing for AI ensure that your defences are ready for the new era of cyber security, protecting against threats before vulnerability are exposed. 

Services

Cyber Services Toolkit

A comprehensive approach to cyber security is the only way to stay protected. This is why alongside AI consultancy we also provide an extensive suite of security services that cover the full scope of potential cyber threats – from proactively prevention to detection and response. 

CSA's cyber services toolkit helps businesses... 

Sharpen defences 
Collaborate with CSA to not only fight off attacks, but to prevent them happening in the first place.

Focus on their strengths 
Achieve peace of mind knowing that certified experts are protecting you 24/7, 365 days a year – doing what they do best so you can do what you do best. 

Managed Security Services 

Cyber threats don't sleep so neither should your defences, which is why our Security Operations Centre (SOC) is at the heart of everything we do. Whether you want our full SOC offering or a selection of managed services, such as Managed Detection & Response (MDR) or Vulnerability Management, we will work to complement your in-house security teams or provide a fully outsourced solution. 

Offensive Security Services 

Every company with a digital presence – and their partners – is at risk from cyber attacks, from sole traders to multinationals. Don't wait for a breach to test your defences – with CSA Cyber's Offensive Security Services from Red Teaming to Pen Testing, and Phishing Simulations to Ransomware Risk Assessments, we can identify the steps you need to take to ensure a secure infrastructure, people, hardware, and applications. 

Why CSA Cyber & FluidOne for Cyber-enabled AI?

Our mission is to lead the way in secure AI adoption, combining our innovative Connected Cloud Solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. Cyber security is an integral pillar of our Connected Cloud Solutions, and we believe that it is central to AI enablement – not only giving you the confidence to securely embark on your journey, but also the knowledge and protection to navigate risks as you continue moving forward.

Expertise and Specialisation

CSA have accumulated decades of specialised accredited knowledge in managing and mitigating cyber threats across a unique level of service breadth. As a result, we stay ahead of cyber threats and provide true end-to-end cyber security services. 

Toolkit Knowledge

As a cyber company CSA constantly test and review new security products and only endorse those services that we believe bring real value to companies – the products and services we endorse are the ones we use ourselves.  

Connected Cloud

CSA are one pillar of the FluidOne Group, which provides an extensive variety of IT, Cyber, and Comms services. Extensive and innovative collaboration and knowledge sharing between all pillars enables your people to work anywhere, simply and securely. 

1-Apr-01-2025-10-13-43-1370-AM

How can we support secure AI adoption?

With our secure Connected Cloud Solutions of IT and Cyber managed services, we have developed a
comprehensive toolkit to cover every aspect of your AI enablement journey. 

IT services for AI  

With FluidOne’s expertly crafted IT services for AI, from Cloud Migration to User Training, we ensure your IT environment is optimised and your teams are primed with the knowledge to thrive confidently with AI. 

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Generative and custom AI

Our range of AI solutions, from Generative AI to custom automations, are built to suit every need and to empower organisations to maximise resource no matter where they are in their AI journey.

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Start your secure AI adoption journey with FluidOne 

At FluidOne, our secure Connected Cloud Solutions are designed to help you thrive in the AI era.
So that we know how best to serve you, fill out the form below to get started on your AI journey. 

Watch an on-demand webinar

In this short session, our Microsoft-accredited specialist dives into the vast possibilities of Microsoft 365 Copilot, demonstrating how to use the latest features to reduce admin and prioritise tasks that truly move the needle.

Access the recording

Start with a Readiness Assessment

By evaluating your unique requirements and existing IT infrastructure, our experts will equip you with a plan-of-action for effective AI implementation.

Evaluate your needs

Talk to our qualified specialists