Mitel System Maintenance


Experts at Mitel phone system support

When you’re looking for Mitel phone systems maintenance to help keep you connected and communicating, getting the right support is critical. You need a committed provider with the right expertise. A partner you can trust to optimise the performance & reliability of your communications and help you to improve your customer experience.

We’re passionate about helping businesses achieve this and delivering quality service in everything we do. That’s why more and more firms are choosing to work with us.

You’ll want a provider who’s always able to help you, even through the most challenging of issues. Providing the right expertise to support you, as your business grows and evolves.

From the support of our fully manufacturer trained Mitel engineers to the consultative advice of our dedicated account management teams. We have the future proofed IT & Telecoms expertise to help meet your long term objectives.

UK Partner

Leading Mitel UK Partner
As a Mitel Partner and a leading supplier & maintainer of Mitel phone systems, we support customers across the whole of the UK.


Systems For All Businesses
Find the right system for your business with our guides supported by our teams of Development, Engineering & Project Managers.

Our Mitel Phone Systems Support Provides


Mitel Engineering Expertise

Access the best skills. With over a century of experience, our fully manufacturer trained engineers really understand how Mitel systems & platforms work. No matter how complex or demanding your support needs, our highly committed and determined teams will keep your systems running.


Award Winning Support

Stay connected & communicating. Our ISO 9001:2015 accredited customer service teams are committed to resolving issues and not just responding to your calls. We’ll provide the support to keep you moving.

Software Updates

Test & Evaluation Of Software Updates

Get the maximum value from your Mitel Software Assurance. We’re one of the few providers to fully test and evaluate software updates in-house. So we can advise you about all the latest Mitel releases and ensure you only download those that will work with and benefit the systems you’re using.

Cost Control

Cost Control

Budget for the lifespan of your telephone system. Our maintenance plan protects you from unpredictable and expensive one-off repair costs.

Health Check

Free Systems Health Check

We’ll provide you with a free health check to get you started and ensure we fully understand your needs.

From reviewing your existing network, equipment and how it’s performing to analysing how you’re using your telephone system and any improvements you could make. We’ll thoroughly assess your environment, to ensure you always get the most from your phone system and it delivers the benefits you want.

Feature Rich Mitel Phone Systems

Mitel MiVoice

Mitel MiVoice Office 250


Keep office based and remote working staff productive - with a complete suite of productivity enhancing features which address all your communication, client interaction, mobility, audio conferencing and messaging needs.

Feature Rich

The MiVoice Office 250 delivers as standard Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Teleworking, Hot Desking, Twinning, Mobile Hand-Off and Reporting applications.

ImproveYour Relationship With Your Customers

Enhance responsiveness to clients, by keeping employees connected at or away from their desk. Streamline routing to quickly connect customers to the most appropriate person.


Respond faster to changing call queue conditions - Monitor and improve employee performance.

Mitel MiVoice Business

Mitel MiVoice Business

Enterprise & feature rich for Conferencing, Contact Centres, Hot Desking, Mobility & Unified Messaging

A highly scalable, resilient and future proofed telephone system with the freedom to deploy and tailor it to your exact business requirements. The open, fully modular architecture means the MiVoice Business can be implemented into any infrastructure or platform.

The MiVoice Business is the ideal platform to realising faster and more effective communications, thanks to its seamless integration of voice, email, presence, unified messaging, mobility and conferencing applications. Access to this breadth of tools allows you to tailor a communications package to meet a wide range of individual employee requirements.

Unified communications tailored to your business
Freedom to deploy wherever you choose
Open Architecture

Hosted Telephony

Hosted Telephony

Cloud based phone systems

Hosted telephony gives you predictable monthly billing, greater flexibility and a solution that’s much better aligned to your business needs. So it’s not hard to see why this cost efficient and agile model is in demand from more businesses, who want to respond more quickly to customers and new opportunities.

But each firm has different platform requirements and ideas about how fast they want to move part, or all of their infrastructure to the cloud. So it’s crucial to find a business technology partner with the right expertise to help you.

Tailored hosted phone systems

From simple to more complex deployments, we’ve decades of experience helping businesses with their communications requirements. We can help you with a pure cloud telephone solution, a system hosted in your own data centre or a hybrid configuration.

Integrate your platform effectively with your other systems & devices.

No matter how challenging your environment, you’ll quickly benefit from the fullest and most seamless communications experience.

Are you looking to streamline your current communications platforms?

With the huge increase in remote working, communication systems have become more and more disparate across businesses. At FluidOne we can streamline all business communications with reliable and secure, market-leading solutions that bring together internal and external stakeholders on a single platform, all the while ensuring your data remains secure.