Our vision is to become the best quality provider of Connected Cloud Solutions to UK businesses.
We consult to help customers and partners digitally transform their IT and communications, enabling them to be agile and focus on their core business.
We focus on delivering a fantastic customer experience, creating multi-cloud, multi-connected environments that are secure and simple, from end user to application.
Why Fluid One
With over 30 carriers and suppliers delivered by our Queen’s award-winning network, Platform One, we have the most connected network in the UK.
With solutions across IT & Cloud Managed Services, UCaaS & CCaaS, Cyber Security and Mobile & IoT, all underpinned by the best network, FluidOne can give the best advice to meet your specific requirements.
Our Net Promoter Score (NPS) of 87 for August 2023 is the highest in UK telecoms. The voice of the customer is at the heart of our business.
Our solutions are built on our award-winning software defined network, Platform One, that boasts 100% core network uptime and we combine this with best of breed services to ensure resilience for your business.
Meet our team
What we do
At FluidOne, we are proud to be an award-winning Connected Cloud Solutions provider that’s consistently achieving one of the highest Net Promoter Scores (NPS) in the industry (securing 87 for August 2023). Our own national fibre network, Platform One, underlies each of our services and is the most connected network in the UK. This allows us to support the needs of our 1,150 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile & IoT, UCaaS and CCaaS.
Focusing on the mid-market, we consult with our FluidOne customers to design solutions that complement their in-house IT structures. We know that every customers’ needs are unique to them and their business. That’s why we design tailored solutions to help customers and partners digitally transform their IT and communications. We combine the services of our specialist partners in cyber security, IT managed services and UC with our unparalleled connectivity to create multi-cloud and multi-connected environments that are secure and safe for them to use. It all comes down to having an inherent understanding of how to take complex hybrid multi-site environments and making them simple, so end-users can access their business applications at any time, no matter where they are.
FluidOne is an expert in the right SD-WAN solutions to fit your business, partnering with best of breed SD-WAN vendors and combining it with the best choice of connectivity in the market via our award winning software defined network, Platform One.
FluidOne have partnered with global SASE leader, Zscaler, to bring SASE services to customers who either have the majority of their applications in the public cloud or are SaaS-based.
We work with your IT Team to solve their key challenges, so that they get noticed for the right reasons.
With an ISO 20000 for IT Service Management, we complement your in house IT team to reduce your expenditure and deliver the best possible service to your end users.
We don’t believe in marking our own homework and so we have invested in a market-leading cyber security company. Our dedicated Cyber Security sister company, Cyber Security Associates (CSA), is led by the best cyber specialists in the market.
This separation, with its own leadership, allows CSA to be arm’s length from our IT managed services and ensures an independent review of anything we provide.
Specialists in 8x8, Mitel and Teams, we combine market leading solutions for UC (Unified Communications) and CC (Contact Centre) with our award-winning connectivity, to provide unrivalled quality of service.
From mobile fleet managed services to rapid site connectivity and IoT, with over 15 years of experience in mobile services, we have the mobile solution for you.
At FluidOne we put the customer first
We have some of the brightest minds in the industry with over 310 staff across 6 location. Staff culture is key to our business, we are investors in people silver accredited and won several awards in 2021 including being one of the top 50 technology companies in the UK and ranked as outstanding in the Sunday Times Best Companies to work for.