IT Services

At FluidOne, our IT & Cloud Managed Services team has over 30 years of experience delivering managed services to support your critical IT infrastructure. We understand the challenges that businesses currently face and work in conjunction with your in-house IT team to deliver maximum flexibility and provide the support that you need to ensure that your end users can connect to business critical applications, safely, securely and simply, no matter where they are. We also use our IT expertise to empower businesses to thrive confidently in the AI era with services ranging from Copilot Readiness Assessments and User Training, to Cloud Migration and Data & BI.

Our experienced support desk, of circa 30 IT certified people, provides onsite and remote technical support, which forms part of our end user IT support packages. Our dedicated engineers are ready to assist with any IT queries that present themselves, within business hours and on a 24/7 proactive monitoring basis.

Connect Cloud
Multiple
User Locations

Home Workers Home Workers

Office Office

Mobile / Remote Mobile / Remote

Flexible Space Flexible Space

The Connected Cloud
The Connected Cloud

Cyber Security

Unified Communications

Contact Centre

IT & Cloud Managed Services

 

Cyber Security

Mobile & IoT

SD-WAN & Connectivity

Multiple App Locations
Multiple
App Locations

Public Cloud Public Cloud

SaaS SaaS

Data Centre Data Centre

On Premise On Premise

Why FluidOne

FluidOne’s managed IT services are designed to simplify your business operations, reduce your costs and give your customers confidence. Here are just a few of the benefits of switching to FluidOne…

A Simple Process

Whether you are set up on a legacy, public cloud or hybrid system, we simplify the management and analysis of your IT network, freeing up your internal team to focus on the things that really matter to your business. Plus, we can also lighten the load for your technical, legal and financial teams by removing the burden of managing multiple contracts and SLA’s.

Actionable Insights

We can provide real, actionable business insights, identifying any redundant or under-utilised technologies to ensure you’re never paying for more than you need. Our monitoring and diagnostics tools can also provide an overall view of your IT estate, applications and technology (including UC), all through a single point of contact on our award-winning team.

A Scalable Model

We can provide a completely scalable OPEX service model, allowing you to scale the service to suit your business needs. We’ll also help you to optimise your current investments and onboard new technologies that align with your business requirements, ensuring your organisation is armed with all the solutions it needs to thrive (and none that it doesn’t!)

Unparalleled Customer Service

Our award-winning IT support team can provide support for a wide array of IT functions, from solution implementation to hardware support and strategic consultation, helping you to keep your communications up and running effectively at all times.

Number One Network

Number One
Network

With over 30 carriers and suppliers delivered by our Queen’s award-winning network, Platform One, we have the UK's most connected network. 100% core network uptime plus best of breed services ensure resilience for your business.

Your Trusted Advisor

Your Trusted
Advisor

From IT and cloud managed services, to cyber security and communications, we act as a one-stop shop for every technical solution - providing for your needs and solving your challenges.

Top For Customer Satisfaction

Top For Customer
Satisfaction

We are proud to hold the highest Net Promoter Score (NPS) nationally in our industry: 84 for April 2025. Our NPS is a testament to our commitment to improve and drive customer excellence, which we put at the heart of all we do.

Your AI Enablement Partner

Your AI Enablement
Partner

Our Connected Cloud toolkit combined with our unique in-house expertise leads the way for safe AI-enablement, allowing you to leverage industry-changing technology for your benefit.

Case Studies

DCL

Performance-Driven Hosting for DCL

Harding Retail

Hybrid Hosting Offers Plain Sailing for Harding Retail

Ringway Jacobs

FluidOne’s award winning solution centralised 9 ICT platforms in just 3 months for Ringway Jacobs

Some Of Our Clients

Thc
Surrey
Travail
RJ
Harding Retail
DLC

FluidOne offers reliable products that deliver the best performance. It is a premium service, and it means we can provide our clients with a consistently strong and efficient service.

How Can We Help You On Your
Connected Cloud Journey?

Our expert team is always on hand to help your
business find solutions to help it excel.