We are the most connected network aggregator in the UK, making us number one for multi-site connectivity. Platform One, our software-defined national fibre network, incorporates our market-leading portal Dash, and integrates Cloud, IoT, broadband, ethernet and mobile communications services from every major asset owner in the UK.
We are passionate about providing the best customer experience and through continuous improvement and adapting our service to our customers’ requirements, our NPS (Net Promoter Score) has improved from an industry average of 32 in 2018 to 79 as of December 2019, the highest for a UK telecoms company.
Partners can trust and leverage the widest range of connectivity services in the market, with our high-quality network and excellent service they can build their technology and growth on FluidOne; and by underpinning our great connectivity, deliver business-critical UC, SD-WAN or IT services to their customers.
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