About FluidOne

Our vision is to become the best quality provider of Connected Cloud Solutions to UK businesses.

We consult to help customers and partners digitally transform their IT and communications, enabling them to be agile and focus on their core business.

We focus on delivering a fantastic customer experience, creating multi-cloud, multi-connected environments that are secure and simple, from end user to application.

Why FluidOne

With over 30 carriers and suppliers delivered by our Queen’s award-winning network, Platform One, we have the most connected network in the UK.

With solutions across IT & Cloud Managed Services, UCaaS & CCaaS, Cyber Security and Mobile & IoT, all underpinned by the best network, FluidOne can give the best advice to meet your specific requirements.

Our Net Promoter Score (NPS) of 85 (June 2022) is the highest in UK telecoms. The voice of the customer is at the heart of our business.

Our solutions are built on our award-winning software defined network, Platform One, that boasts 100% core network uptime and we combine this with best of breed services to ensure resilience for your business.

Meet Our Team

Russell Horton
With over 25 years experience in IT and Communications, Russell joined FluidOne in April 2018 with a vision to combine our market leading connectivity with over the top services in IT, UC and Cyber to build the best quality provider of connected cloud solutions.
Chris Rogers
One of the founders of FluidOne, Chris has been instrumental to FluidOne’s dramatic expansion. Starting the company with his school friend Piers Daniel in 2006, Chris helped develop the business and direct the roll-out of its new cutting-edge network, Platform One.
Roy Hastings
Roy leads FluidOne’s finance organisation, focussing on providing the group with a platform to enable its growth plans as well as taking a leading role in FluidOne’s buy-and-build acquisition strategy.
Brendan Lynch
Joining FluidOne as Chief Revenue Officer in January 2022, Brendan brings with him 28 years of experience within the industry. A highly experienced sales leader, Brendan spent the majority of his time in the industry managing highly effective sales and marketing teams across the UK, Europe and India.

What We Do

At FluidOne, we are proud to be an award-winning Connected Cloud Solutions provider that’s consistently achieving one of the highest Net Promoter Scores (NPS) in the industry (securing 85 for June 2022). Our own national fibre network, Platform One, underlies each of our services and is the most connected network in the UK. This allows us to support the needs of our 1,150 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile & IoT, UCaaS and CCaaS.

Focusing on the mid-market, we consult with our FluidOne customers to design solutions that complement their in-house IT structures. We know that every customers’ needs are unique to them and their business. That’s why we design tailored solutions to help customers and partners digitally transform their IT and communications. We combine the services of our specialist partners in cyber security, IT managed services and UC with our unparalleled connectivity to create multi-cloud and multi-connected environments that are secure and safe for them to use. It all comes down to having an inherent understanding of how to take complex hybrid multi-site environments and making them simple, so end-users can access their business applications at any time, no matter where they are.

SD-WAN & Connectivity

FluidOne is an expert in the right SD-WAN solutions to fit your business, partnering with best of breed SD-WAN vendors and combining it with the best choice of connectivity in the market via our award winning software defined network, Platform One.

SASE (Secure Access Service Edge)

FluidOne have partnered with global SASE leader, Zscaler, to bring SASE services to customers who either have the majority of their applications in the public cloud or are SaaS-based.

IT & Cloud Managed Services

We work with your IT Team to solve their key challenges, so that they get noticed for the right reasons.

With an ISO 20000 for IT Service Management, we complement your in house IT team to reduce your expenditure and deliver the best possible service to your end users.

Cyber Security

We don’t believe in marking our own homework and so we have invested in a market-leading cyber security company. Our dedicated Cyber Security sister company, Cyber Security Associates (CSA), is led by the best cyber specialists in the market.

This separation, with its own leadership, allows CSA to be arm’s length from our IT managed services and ensures an independent review of anything we provide.

Unified Communications & Contact Centre

Specialists in 8x8, Mitel and Teams, we combine market leading solutions for UC (Unified Communications) and CC (Contact Centre) with our award-winning connectivity, to provide unrivalled quality of service.

Mobile & IoT

From mobile fleet managed services to rapid site connectivity and IoT, with over 15 years of experience in mobile services, we have the mobile solution for you.

Our Values

At FluidOne We Put The Customer First

We have some of the brightest minds in the industry with over 310 staff across 6 location. Staff culture is key to our business, we are investors in people silver accredited and won several awards in 2021 including being one of the top 50 technology companies in the UK and ranked as outstanding in the Sunday Times Best Companies to work for.

Companies That Rely On FluidOne

Awards & Accreditations

9001 Quality Management - Certificate Number 12245
27001 Information Security Management - Certificate Number 12245
22301 Business Continuity Management - Certificate Number 12245
14001 Enviromental Management - Certificate Number 12245
20000 Service Management - Certificate Number 12245
27701 Privacy Information Management - Certificate Number 12245
45001 Managed Network & Communications Infrastructure - Certificate Number 7970-OHS-001
Cyber Essential Certificate
All Project Managers are Prince 2 accredited
Employ ITIL practices in the design, management and implementation of all ICT services
Queen’s Awards for Innovation
Technology Reseller Awards Best Public Sector MSP of the Year
Technology Reseller Awards Best Enterprise MSP of the Year
Technology’s 50 best companies to work for.
Best Companies to Work For 2021
London’s 50 best Mid-sized companies to work for.
ITEuropa Awards 2021 Vertical Market Solution of the Year
The Billing People Awards 2021 Commitment to Customer Service Finalist
The Billing People Awards 2021 Reseller Billing Team of the Year Finalist
CIO Review 2021 Most Promising Cisco Solution Providers In UK
Enterprise Networking 2020 Top 10 SD-WAN Consulting / Service Companies in UK
CEO Today Award 2020
ITEuropa Awards 2018 SME Solution of the Year

Our History Of Innovation

Investment in Marathon

A Microsoft Gold Partner for Cloud Services Management, Marathon specialises in cloud transformation, modern workplace, security, and contact centre, providing solutions that transform, manage and secure IT for UK businesses.

Acquisition of SAS Global Communications

SAS designs, deploys and manages SD-WAN hybrid networks, supported by its innovative monitoring and management portal. SAS boasts a team that includes some of the top managed service experts in the industry whose knowledge on LAN, Wi-Fi, WAN, SD-WAN, SASE, App Dev and IT services complement FluidOne's existing portfolio.

2021 Awards
Technology’s 50 Best Companies To Work For
London’s 50 Best Mid-Sized Companies To Work For
Roy Hastings Joins as Group CFO

In the lead up to a recent series of successful acquisitions and investments, Roy Hastings joined as Group CFO to help with the company’s next stage of growth. Roy leads the finance organisation with the support of Group FD Hermant Patel. Boasting a proven track record in fast-moving, commercial CFO roles within private equity-funded businesses across sectors, Roy also has a leading role in the buy-and-build acquisition strategy alongside Russell Horton.

Partnership with CSA

A dedicated cyber security consultancy and managed services specialist, boasting a management team with the best experience in the market, including cyber leadership roles for the UK Ministry Of Defence and the Bank of England cyber security.

2020 Award
Russell Horton Wins CEO Today Award
Acquisition of IT Managed Services Leader, PSU

PSU Business Technology Limited has over 30 years of experience providing IT Managed Services, Mitel UC, Connectivity, Mobile and Telecoms Services with a strong focus on quality and delivery of excellent customer satisfaction.

MBO Backed By Livingbridge
Russell Horton joins as CEO

With over 25 years experience in IT and Communications, Russell joined FluidOne in April 2018 with a vision to combine our market leading connectivity with over the top services in IT, UC and Cyber to build the best quality provider of connected cloud solutions. The first step in achieving this vision was leading the MBO to acquire the business from the Rigby Group in Feb 19. He has executive responsibility for the business, it management Board and strategy.

2017 Awards
Investors In People Silver Award
FluidOne Rebrands

Fluidata acquires Onepoint communications, a specialist in mobile communications founded in 2004, and rebrands as FluidOne.

The Rigby Group PLC
Acquires Fluidata

After 9 years of successful growth and innovation in connectivity the Rigby Group invested to acquire Fluidata, with co-founder Chris Rogers continuing on the board as COO, and Fluidata operating as an autonomous business.

Award 2014
Platform One wins
Queen’s Award

2 years after investing in Platform One, its innovative design in combining the services of multiple carriers to deliver best choice to its customers won it the Queen’s Award for Innovation.

Launch Of Platform One

After 6 years of successful growth Fluidata made a multi-million investment in its nationwide fibre network, Platform One, using Juniper and Cisco equipment and is still referenced on the Juniper site as a quality case study.

Dan Fisher joins as
Technical Director

Having joined the business in its early stages in 2007 Dan became the lead architect for Platform One in 2012 and continues to lead the development and support for the network with one of the most experienced teams in the market.

Fluidata established
Co-founded by Chris Rogers COO

Fluidata was cofounded by our COO Chris Rogers and his school friend Piers Daniel. Led by CEO Piers until Russell Horton joined in 2018 the business enjoyed year on year success with an award winning culture and market leading connectivity services, supporting customers ranging from O2 (Telefonica) to SME’s.

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