In recognition of reduced staffing levels across the industry over the Christmas period and network operators introducing network freezes, Fluidata will be conducting a network and provisioning freeze from 6pm, 16th December 2013 through to Thursday 2nd January 2014.
Throughout this period please note that no core network configuration changes will be made. This is to ensure existing services are not affected by a lack of resource by the network operator. Fluidata support will, of course, be available 24/7 over the Christmas period for any emergencies or outages. Orders placed on the automated SEP platform will not be affected by this freeze and will be accepted and continue to activate as normal.
Should you have any questions or queries, please don’t hesitate to contact your Account Manager or the support team.