Comprehensive Flexible Space Solutions For Landlords and Tenants

FluidOne combines the UK’s most connected network with a team that has over 15 years’ experience in providing flexible space technology solutions incorporating leading smart building technologies that allow both landlords and tenants to thrive and grow.

About Us

 

Flexible Space Solutions by FluidOne is led by industry veteran Chris Yates, who has over 15 years’ experience delivering technical solutions into over 150 flexible space sites.

 

Over 150 Flexible space sites delivered and managed across the UK


Tenant services delivered to thousands of companies


Worked with some of the largest property companies and flexible space providers in the UK such as British Land / Landsec / CBRE / Workspace / Flexspace

 

Our flexible space solutions take FluidOne’s award winning connectivity network, Platform One, and extend it into your building to deliver unrivalled quality of service to you and your tenants.

Chris is friendly and relaxed yet dedicated to getting the job done. He has a real “can-do” attitude that makes him a pleasure to work with.
Tim Wood, Technology Director
I have worked with Chris for many years and have always found him to be extremely friendly and professional. Nothing is ever too much trouble to ensure our customers are looked after, and he would follow up with any issues. Chris is highly regarded within his profession.
Sabina Bathurt, Head of Lettings
Chris’ focus on the customer is incredibly comforting when planning and delivering projects across our properties. He is enormously well respected by all my colleagues and is an accomplished leader. Balancing commercial, sales and customer requirements brilliantly, Chris is both fun and professional, with the ability to adapt to evolving situations very quickly.
Chris Boultwood, Head of Technology

How Can We Help?

 

Our tailored solutions are designed to reflect the current world we live in.

With the shift to hybrid working, the way that people use flexible office spaces is changing and landlords need solutions that are secure, effective, scalable and flexible.

We have proven expertise in helping flexible space landlords create value and understand that the key things that keep you awake at night are:

 

How do you differentiate your offering to attract tenants?


How do you retain tenants?


How do you maximise your income from your space?

We provide and support a range of exceptional services that are purpose built for flexible space environments.

A true one stop shop, we enhance and improve your tenants experience to help attract and retain tenants by supporting their growth, allowing them to focus on their core business.

We believe in a customer first approach that extends to both landlords and tenants, provided by a team that has the highest Net Promoter Score in UK telecoms (83 Aug21 vs an average of 32).

Led by a team with a proven track record, our Flexible Space Solutions fuse landlords unique requirements with leading SMART technologies from the UK’s leading connected cloud solutions provider.

The FluidOne Solution

Underpinned by leading hardware, connectivity and voice solutions we untangle the complicated strands required to run, deliver and operate connected buildings. By delivering and supporting the latest technologies we enable flexible spaces to operate smoothly and efficiently, even in the challenging environment we currently operate in.

 

Unrivalled Connectivity

There is nothing more vital to your tenants than bulletproof WiFi. As the leading connectivity provider to UK businesses, we understand the complexities of a strong, secure WiFi solution.

The Best Communication Services

From Gartner magic quadrant leader 8x8 to direct SIP integration with MS Teams, we provide the solution to fit your needs.

On The UK’s Leading Network

For the first time, landlords can benefit from the best network, Platform One, straight into your building.

Smart Technologies

Space analysis and utilisation allows you to maximise your occupancy and increase revenue



Supported By A Customer First Approach

The voice of the customer is at the heart of everything we do at FluidOne. With the highest Net Promoter Score (NPS) in UK Telecoms, of 83 Aug 21 vs. an average of 32, you can be sure that you and your tenants will receive top quality service from start to finish.

Our Providers

Who we work with

Key Benefits & Features

Key Benefits & Features

With 15 years of experience delivering and supporting technology solutions, our solutions are based on proven and trusted industry leading hardware.

 

Install And Support

A full end to end service to eliminate the unwanted complications of dealing with multiple providers. There are a number of companies that provide technical services in the flexible space market, many focus on landlords, others focus on tenants and few focus on end to end solutions. We have a dedicated team that has built a new product portfolio from the ground up to cover all areas, a true one stop shop.

Resilient Hardware and Connectivity

We provide resilient hardware and connectivity options based on our own software-defined network Platform One, the most connected network in the UK, to deliver premium voice, data and cloud services to any flexible space. Our experts merge the latest technology into a unified and easy to manage architecture.

Customer First Approach

From a team with the leading Net Promotor Score in UK telecoms, our solutions are backed by 24x7 support and 99+% SLA’s.

Our Services Include:

Hardware

Connectivity

Voice

Building wide WiFi with Café & meeting room options

Structured Cabling

Mobile Coverage

Audio Visual Services including Meeting Room Video Conferencing

Smart Building Capability IoT Sensors

Access Control

Visitor Management

Occupancy Analytics

Desk / Meeting Room Booking

Well Being Monitoring

End to end operator platform / portal

For Your Tenants

Tenants require and expect flexible technology solutions that help them focus on their core business, without this, flexible spaces simply cannot retain their client base.

 

Best of breed solutions

Our solutions are specifically designed for Flexible space tenants and can scale up and down to support business needs.

A single supplier

A truly one stop shop providing a range of technology solutions, tenants don’t need to chase multiple suppliers for support of invoicing, saving them time.

Move in in as little as 5 days

Tenants can sign up and move in with services ready in as little as 5 days.

Our Services Include:

Shared Internet

Dedicated internet

Wi-FI

UCAS

Lan Services

Professional Services

In unit audio visual services

Mobile Phone provision (SIM only)

IT support

Cyber Security Services

Cloud Services

Hardware

Why Choose Us

We Put Our Customers First

  • Consultative Approach
    to fully understand your building, business and tenants requirements and needs.
  • Wide Range
    of smart building and tenant services
  • A Solution Designed
    specifically to suit your building
  • Single Provider
    for support and billing
  • Underpinned
    by tried and tested leading technology solutions
  • Dedicated Landlord
    and tenant account managers
  • Fully Managed
    and supported solutions for you and your tenants
  • Industry Leading
    customer service
  • A Range Of
    direct and indirect models
  • Core Building Solution
    backed By 24x7 support and 99+% SLA’s
  • Increased Revenue
    opportunities
Number One Network With over 30 carriers and suppliers delivered by our Queen’s award-winning network, Platform One, we have the most connected network in the UK.
Your Trusted Advisor With solutions accross IT & Cloud Managed Services, UCaaS & CCaaS, Cyber Security and Mobile & IoT, all underpinned by the best network, FluidOne can give the best advice to meet your specific requirments.
Top For Customer Satisfaction Our Net Promoter Score (nps) of 83 (August 2021) is the highest in UK telecoms. The voice of the customer is at the heart of our business.
First For Quality Our solutions are built on our award-winning software defined network, Platform One, that boasts 100% core network uptime and we combine this with best of breed serivces to ensure resillience for your business.

About FluidOne

Established in 2006, FluidOne is an award-winning Connected Cloud Solutions provider with a £37m turnover that boasts the highest Net Promoter Score (NPS) in the industry, securing 83 for August 2021. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 140 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards.

FluidOne supports the needs of 1,150 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT UCaaS and CCaaS. It doesn’t just provide its customers with off the shelf solutions but consults with them to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business application wherever they are.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006) and CFO Roy Hastings, the management team is backed by Livingbridge to support their ambitious 8-year strategy.

FluidOne have been an important partner in the creation, growth and development of O2’s Wi-Fi network. The expertise of their engineers helped O2’s team find innovative solutions to the wide range of problems encountered when developing a country-wide free Wi-Fi network.
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