Access Network
Access Network: The part of a network that runs into or close to homes and businesses, extending out of a local exchange.

Asymmetric Digital Subscriber Line: DSL is a technology that transforms an analogue telephone line into a high speed digital line. Incoming and outgoing data speeds are different with ADSL.
ADVANCE Copper & Fibre Failover
ADVANCE Copper & Fibre Failover: Technical faults happen and if you are not prepared you could put your business at unnecessary risk. With ADVANCE you mitigate against last mile failures and maximise uptime. If one line fails then you will be switched over to an alternative connection - eliminating any downtime in the process.
Backhaul: The process of sending locally aggregated traffic gathered at a local level onto a backbone network.
Broadband: Comes from the words "broad bandwidth" and is used to describe a high-capacity, two-way link between an end user and access network.
BURST Business ADSL: Suitable for enterprise-grade businesses and superior to other DSL-based services. BURST is a refinement of the ADSL2 standard, which is used to increase speed substantially while improving on overall uptime.
Business EFM
Ethernet First Mile: The implementation is faster than a full leased line service. It is perfect for VoIP, data, video streaming, broadcasting and cloud-based services. Installation can be as quick as 30-45 days which is noticeably faster than fibre solutions.
Business Hosting
Business Hosting: Our main sites are covered by dedicated 24/7 security staff, backup generators, UPS systems and VESDA smoke detection. All data-centres are served by FluidOne's own network providing massive bandwidth potential and resilience. We can provide dedicated servers to rent or alternatively clients can choose from 10U, 20U and 40U rack options with larger quotations available.
Bring Your Own Device (BYOD): The practice of allowing the employees of an organization to use their own computers, smartphones, or other devices for work purposes.
Cable modem
Cable Modem: A high speed modem allowing users to connect to a service provider through their local cable network to have an 'always on' connection to the Internet.
CORE Dedicated Network
Dedicated Server: CORE is a network of computers that are dedicated to one business with multiple roles.
Class of Service: A term used to divide the source traffic from a user into a number of separate classes, each attracting its own quality of service indicators. 
Digital Subscriber Line: A technology that transforms an analogue telephone line into a high speed digital line.
Ethernet: A method of connecting computers in a LAN (Local Area Network) to transfer data over a communication cable. Used in our Ethernet Extensions, National Ethernet and Ethernet VPN services.
Firewall: A network security system that controls the incoming/outgoing network traffic based on a desired rule set. It establishes a barrier between a trusted, secure internal network and another network that is predicted not to be secure or trusted.
File Transfer Protocol: A method for sending files between computers.
Internet Protocol: A standard method of sending information from one computer to another across the Internet.
IP Address
Internet Protocol Address: A numeric address that is given to servers and users connected to the Internet.
Virtual private network (VPN): Extends a private network across a public network, such as the Internet, enabling users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network.
Internet Protocol version 6 (IPv6): The most recent version of the Internet Protocol, the communications protocol that provides an identification and location system for computers on networks and routes traffic across the Internet.
Internet Protocol Virtual Private Network: A way of using the Internet to link up separate sites of an organisation.
Local Area Network: A high speed communications network covering a small geographical area, such as an office or group of offices.
Layer 1
Layer 1: Layer 1 is the most fundamental element of a network’s infrastructure. This basic hardware is often made available as ‘dark fibre’, which customers can overlay with their own services and manage for themselves.
Layer 2
Layer 2: Layer 2 provides the means to send data over the network from site to site, and still offers the wholesale customer the chance to add their own value.
Layer 3
Layer 3: Layer 3 is the so-called ‘network layer’, where data can be handled with greater sophistication and bundled into packets. Subsequent layers concern actual applications and services.
Leased Lines
Leased Lines: A point-to-point connection between two sites, which is leased from the network operator.
Local Loop Unbundling: Traditionally, access networks based on copper connections were always the exclusive property of a national incumbent telco. But in an era of deregulation, incumbent telcos are compelled to make access to this copper available to other competitive service providers in the market. This process is now known as Local Loop Unbundling.
Metropolitan Area Network: A high speed communications network covering an area larger than a LAN and smaller than a WAN.
Megabits per second: A measure of data transmission.
Megabytes per second: A measure of data transmission. 1 megabyte = 8 megabits.
Multi-Protocol Label Switching: A labelling standard to manage traffic based on priority and service plans. It is multi-protocol because it works with (IP) Internet Protocol, (ATM) Asynchronous Transport Mode, and frame relay network protocols.
Point of Presence: A point of connection to a service provider's network. The more POPs offered by a provider, the more customers can access the service through a local call.
Plain Switched Telephone Network: A traditional wired telephone network.
PULSE: Pulse offers businesses unparalleled speeds on one single line for significantly less cost than fibre technology. PULSE is designed to focus on business needs delivering a fast, reliable service.
PUREFLUID: Gives the ability to bond different carriers and different technologies at the same time. Tailor-made to the business requirements, it’s the alternative to a costly EAD or fibre leased line - giving your company a highly robust and reliable Internet or point-to-point data connection.
Quality of Service: A term used to denote how different classes of information are handled in a network. For example, voice require a higher QoS than data. This usually includes parameters such as end-to-end delay, jitter and loss.  
Router: A device or setup that finds the best route between any two networks, even if there are several networks to traverse. Remote sites can be connected using routers.
Symmetric Digital Subscriber Line: A high speed Internet connection that offers matching upload and download speeds, as in our Managed Internet Access service.
Service Exchange Platform (SEP)
Service Exchange Platform: A unique multi-carrier, Queen's Innovation award winning, platform providing customers access to over 16 innovative networks all over the UK.
Simple Mail Transfer Protocol: A protocol used to send and receive email.
SSL VPN (Secure Sockets Layer Virtual Private Network): A type of VPN that runs on Secure Socket Layers technology.
Virtual LAN
Virtual Local Area Network: A logical rather than a physical LAN comprising work groups drawn together for business reasons or for a particular project irrespective of each member's actual location.  
Voice over Internet Protocol: A method of transmitting voice calls over the Internet.
VOX Business ADSL
VOX: VOX has a short contract term, low contention ratio and symmetrical speed. The service is an excellent solution for businesses using real-time applications such as thin client and are distant from the exchange.
Virtual Private LAN Service: A way to provide Ethernet based multipoint to multipoint communication, used in our Ethernet VPN service.
Virtual Private Network: A private network that uses the public telecoms infrastructure.
Wide Area Network: A high speed communications network covering a wide geographical area.
Wireless 3G/4G, Wi-Fi & Satellite
Wireless 3G/4G, Wi-Fi & Satellite: With mobile networks offering near 100% coverage it makes sense to utilise this resource when away from the office or in a disaster recovery scenario. Each of the wireless services; 3G/4G, Satellite or Wi-Fi can meet many different business connectivity needs.

Xspaminate: Xpaminate service controls and prevents viruses, trojans and spam via emails.