Not knowing where to start
Many businesses understand in principle that AI is the future, but are too overwhelmed by the options to make any decision. This causes them to lose competitive advantage and risks delaying adoption when the tech is more complex.
Leading the way in secure AI adoption
Generative and Custom AI solutions
Our range of AI solutions, from Microsoft 365 Copilot licences to custom-built AI workflows, are designed to suit every need and to empower organisations no matter where they are in their AI journey.
Why does AI-enablement matter?
"All of us will spend the rest of our careers in the AI era" according to the World Economic Forum and PwC. AI is not just an exciting technology, it is a paradigm shift - but as with all new innovations, it needs to be enabled correctly to access the benefits and mitigate the threats.
Employees want AI at work
A majority of employees now use AI at work* – saving time, focusing on important work, and boosting creativity. They are not waiting for their employers to adopt AI plans, which risks issues from unmoderated use, such as a lack of quality control from AI output.
Businesses adopt AI slowly
75% of knowledge workers already use AI at work, but only 39% had organisational training* – losing coordination benefits and risking Bring Your Own AI (BYOAI) security concerns, ranging from data breaches and leaks to unknowingly committing compliance violations.
AI is a part of broader society
From security face scans to diagnosing illnesses, AI is all around. Despite this ubiquity, only 1% of leaders call their companies AI-mature** – with the rest falling behind.
*Microsoft and LinkedIn 2024 work trend index **Mckinsey, Superagency in the workplace: Empowering people to unlock AI’s full potential
Overcoming AI barriers
How we enable secure AI adoption
Staying competitive often means adopting new technology - but treading new ground can feel far from simple. We recognise this and have made it our mission to support businesses with everything they need to implement AI with confidence.
Businesses struggle with...
Unsure of Copilot next steps
Microsoft 365 Copilot is one of the most effective AI tools out there, but after learning the basics some users struggle to get more from it – an AI solution is only as effective as the environment it's built upon or the person instructing it.
Not finding the right AI fit
The marketplace is filled with fantastic options, but for businesses with more complex needs, off-the-shelf-solutions fall flat. These solutions will address some needs but will likely have gaps where it underperforms, causing organisations to miss full AI benefits.
FluidOne support with...
Paving the way for possibilities with Microsoft 365 Copilot
We have in-house experts of both Microsoft and AI who can get you started with Copilot, a tool that can enhance productivity through generating content, summarising meetings, and much more.
Getting more from Copilot with agentic AI
We can show you how to set your Microsoft 365 Copilot experience apart from the crowd, utilising agentic AI agents to perform tasks autonomously – from chatbots to automating repetitive tasks – and getting your infrastructure and people up to speed to maximise the Copilot experience.
Your complex needs with custom AI
Set your own AI roadmap and collaborate with our experts to develop bespoke AI solutions that are unique to your organisation alone. Your organisation's needs will be at the centre, no matter how unique they are.
Services
Microsoft 365 Copilot
As a Microsoft Cloud Solution provider, we are here to support your Microsoft needs, including the cutting-edge Copilot generative AI chatbot. Our accredited Microsoft and IT experts are here to fully optimise your new AI assistant, ensuring you have everything needed to boost productivity simply and securely.
Create content: From ideation to drafting, Copilot can create high-quality and tonally consistent content, such as social posts and blogs
Streamline tasks: Focus on the important work, with Copilot summarising documents, organising notes, and finding answers from within lengthy transcripts
Enhance communication: Craft emails, reports, and presentations with Copilot that are consistent, impactful, and easily understood
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Get started with Microsoft 365 Copilot
Watch our webinar
Learn more about how Copilot can enhance your productivity with our webinar
Request an assessment
Discover your steps to Copilot adoption with our readiness assessment
Services
Microsoft 365 Copilot for extenders
As a Microsoft Cloud Solution provider, we are here to support your Microsoft needs, including the cutting-edge Copilot generative AI chatbot. Our accredited Microsoft and IT experts are here to fully optimise your new AI assistant, ensuring you have everything needed to boost productivity simply and securely.
What is Copilot studio?
Agentic AI systems are also known as AI agents, and they are the next step in AI's evolution – they are systems that can autonomously act and make decisions without requiring human intervention. Copilot Studio is Microsoft's tool for creating such agents, ready to be deployed across your organisation for anything from customer service chatbots to supply chain management.
Certified to deliver
ISO 9001 Certification endorsing consistent performance and service levels
ISO 14001 Certification for Environmental Management
ISO 20000 Certification for Service Management
ISO 27701 Certification for Privacy Information Management
ISO 22301 Certification for resilient business continuity plans
ISO 27001 Certification to deliver ICT products and services
Services
Custom AI & Automation
While the most common AI solutions on the market may suit the needs of most people and organisations, we know that is not the case for everyone. Our custom AI-builds are designed for businesses whose complex needs are not met by off-the-shelf options, whether that is due to their size, sector, or service offering. With our qualified experts at hand, you can explore opportunities for custom solutions tailored to your data, workflows, infrastructure, and people, giving you a bespoke experience that truly unlocks AI's potential.
Real-world custom AI applications
Hyper-personalised customer experiences: In retail and other customer facing industries, custom AI can be trained on organisational data to create personalised interactions on websites to suit the needs of customers.
Business operations management: Whether it is inventory, supply chains, or processes in manufacturing, construction, logistics and beyond, custom AI can automate repetitive tasks that keep organisations running – allowing people to focus on other tasks.
Legal strengthening: Stay compliant via automating regulatory and compliance processes, and prevent crime through fraud detection and prevention – having custom AI prevents any holes within your organisation from being exploited or neglected.
Why invest in custom AI?
High quality data analysis: A bespoke AI solution can more readily process highly specialised datasets due to it being trained on your data – offering outputs better suited to your organisation.
Product control: From development to launch and beyond, you make the decisions – the level of testing, when to update, and when to scale are all decisions that are not under the whims of a third-party provider.
Personalised applications: Custom AI is designed to suit your needs – whether your priority is content, customer service, or quality control, we make your needs the central focus of any custom AI solution.
Why FluidOne for secure AI?
Our vision is to lead the way in secure AI adoption, combining our innovative Connected Cloud Solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. We are accompanying you on this AI journey – leading and learning, developing AI usage at pace – so that we can ensure that the best AI solutions are being applied by all organisations, including ourselves.
Why choose us for Microsoft 365 Copilot?
Our services are designed to address all potential barriers to Copilot adoption, allowing you adopt with confidence and securely maximise your productivity.
- Copilot Readiness
Overcome the first obstacle to adoption and find out where to start with our Copilot Readiness Assessments. Our team will examine your organisation and determines the bespoke steps needed for a successful Copilot adoption project. - User Training
Get your people up to speed and ready to tap into the productivity benefits of AI effectively and securely with our User Training services. Our experts will share their insights with your staff, enabling you to sidestep one of the biggest barriers to successful AI usage. - Governance & Policies
Lay the groundwork for secure AI adoption with our Governance & Policies consultation services, by our centre of excellence, CSA Cyber. They bring years of security and compliance experience to the fore, setting the foundation for you to implement AI with confidence.
Why choose us for custom AI?
We believe that AI has the potential to benefit anyone, and that belief is at the heart of our custom AI solutions – crafted to suit the needs of even the most complex organisation.
- In-house Data & AI team
Outside of industry hubs like Silicon Valley, talent in data and coding centring on AI is scarce and often expensive to hire. With our custom AI solutions you have access to our industry-leading in-house Data & AI team, ensuring you have access to bespoke-builds of the highest quality. - IT services
Encompassing everything from managed services to hosting to disaster recovery, we are able to provide comprehensive IT packages that ensure your custom AI solutions operate at the highest level. - Cyber services
Through our cyber centre of excellence, CSA Cyber, we have dedicated teams specialising in offensive, defensive, and consultancy services, keeping your AI journey safe and secure.
How can we support secure AI adoption?
With our secure Connected Cloud Solutions of IT and Cyber managed services, we have developed a
comprehensive toolkit to cover every aspect of your AI enablement journey.
Start your secure AI adoption journey with FluidOne
No matter your needs or stage in your adoption journey, there are many ways you can get started with us.
Join an upcoming AI webinar
On Wednesday 23rd April, we'll be exploring how to leverage AI to overcome the pressure of admin-heavy workloads and deliver value.
Save your spot
Start with a Readiness Assessment
By evaluating your unique requirements and existing IT infrastructure, our experts will equip you with a plan-of-action for effective AI implementation.
Evaluate your needs