FluidOne gives McLaren the leading edge with agile, roaming data SIMs solution.

McLaren group of companies operates in construction, property and development in the UK and UAE. Established in 2001, with around 700 colleagues, they are made up of five specialist business units based across the UK – London, South, Midlands & North, and internationally in Dubai. McLaren are passionate about creating spaces that inspire and serve their customers in both the public and private sectors; including commercial offices, mixed-use buildings, residential, retail, education, distribution and logistics, hotels and leisure.

Quality and reliable connectivity between McLaren offices and construction sites is critical.

I had been speaking to FluidOne for a couple of years. They lost out on a contract with us a few years ago, but I really liked the guys – they were really helpful, and clearly experts in their field. So, when we faced this challenge of connectivity, I knew that they’d be able to help us. We were using a single mobile network provider for our data and devices – but whilst it worked perfectly fine in some regions, it didn’t work across all regions reliably, which obviously wasn’t acceptable. Our people need to connect to our company network, using our SD-WAN solution, to access all the files they need to do their jobs out on site. If they can’t connect, they can’t do their jobs properly.

Dan Blackman, Head of IT at McLaren

Success

McLaren focusses on exceeding their customers’ expectations; they’ve created an environment of quick decision making to deliver solutions efficiently and successfully for their customers. And with FluidOne, they have the right infrastructure in place enabling their teams to connect to whatever they need, whenever they need it, on their supported devices.

Dan Blackman explains,

“The roaming data bundle from FluidOne means that our teams can be up and running from day one, using 4G from the network with the best signal strength in any given area; and in a world where time is money, this really is priceless. This blended approach means we can be agile and flexible, allowing us to deliver on our promises to exceed our clients’ expectations.”

“Moreover, FluidOne also provide comprehensive and proactive account management. They just make everything so easy for us, nothing is too much trouble. They have an industry leading solution dashboard which shows me our data usage as a pool, or per device, site or region, whatever I want. I call it the ‘single pane of glass’ because it gives me those important insights, as well as all our FluidOne products and solutions on the same billing portal, making everything much clearer.”

Dan also states that FluidOne go above and beyond, to get the job done,

“I have monthly and quarterly updates with Michael, as you might expect, but he also comes and hot desks with us regularly. This means that he’s really able to see what environment we work in, and what the demands we face on a daily basis are. He even manages the relationship with other relevant parties for us – from the transition from our previous supplier to FluidOne, to managing the installation of the leased lines (which can take over a year!).”

“FluidOne aren’t afraid of a challenge; they really have worked with us to find something that fits us and our needs, it’s a breath of fresh air!”