Griffiths is one of the leading civil engineering and rail contractors working throughout Wales, the Midlands and south-west England. With two headquarters and a further nine regional offices, they have a workforce of over 1,000 people. They have a strong client base including the Welsh Government, Network Rail and Highways England, as well as local authorities, utility companies and several select, private sector organisations.
Whilst Griffiths run plenty of long-term projects spanning up to five years at a time, there are a significant number of shorter-term projects, lasting anything from three months to two years, where the company faced challenges with connectivity.
In 2018 Martin Brooks, Head of IT at Griffiths, approached their FluidOne Account Director, Michael Tomkins, to find a solution to the issues on their short-term projects.
“When we work on projects lasting three, four and five years, we usually get a fixed-line connection installed. This allows the team to connect to our SDWAN and company network, using routers, to access all the files they need to do their jobs out on site. However, on short-term projects, our teams still need to access the same information and data, but it isn’t feasible to get a fixed-line installed, the projects would be finished before that happened. Not only was this a huge logistical problem – the workaround was our people using their phones to work off of, which wasn’t very effective or productive. They also used their mobiles as hot spots causing a surge of data being used – so it was an expensive problem too! There can be between 50-55 sites of this kind live at any one time, with a varying number of people working there.”
Brooks continues, “We invited several big and well-known names to take part in a tender process alongside FluidOne. However, we just didn’t have any confidence in any of the other solutions that were presented. In the last two years, we have received excellent customer service, so we knew we could trust FluidOne.”