Business Development Executive

Company Overview:  

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.  

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. 

Role Overview: 

The Business Development Executive will be responsible for driving new business growth across FluidOne’s managed IT services, connectivity, cyber security, cloud, communications and wider Connected Cloud portfolio. This is a target-carrying new business sales role, focused on identifying, developing and closing new customer opportunities. Working closely with the Commercial Director, Business Development Manager, SDR team, sales colleagues and internal technical teams, the Business Development Executive will build and manage their own pipeline, engage prospects, qualify opportunities, lead customer conversations and convert suitable opportunities into profitable recurring revenue. The role is suited to someone who already has sales experience, is confident in a hunter role and wants to develop into a more senior new business sales position over time.    

Responsibilities:

• New business sales: Take ownership of a personal new business target, focused on winning new customers across FluidOne’s managed IT services, connectivity, cyber security, cloud, communications and wider Connected Cloud portfolio.
• Pipeline ownership: Build, manage and progress a personal pipeline of new business opportunities, ensuring activity is focused on commercially suitable prospects and achievable revenue opportunities.
• Prospecting and opportunity creation: Proactively identify and engage potential new customers through outbound activity, referrals, marketing leads, SDR-generated appointments, events, LinkedIn and local business intelligence.
• Lead follow-up: Follow up qualified leads and meetings generated by the SDR team, marketing activity and customer referrals, taking ownership of progressing suitable opportunities through the sales process.
• Customer engagement: Engage with business owners, IT contacts and operational decision-makers to understand business challenges, current suppliers, service gaps and future technology requirements.
• Opportunity qualification: Qualify opportunities effectively, including customer need, budget, authority, timescale, current contract position and commercial fit before progressing internal resource or proposal activity.
• Solution-led selling: Position FluidOne’s services in a consultative way, linking customer challenges to relevant solutions and clearly communicating the value of working with FluidOne.
• Proposal and quote support: Support the preparation of proposals, pricing and customer presentations, working with the Business Development Manager, pre-sales, technical, procurement and sales support teams where required.
• Closing opportunities: Manage smaller or less complex new business opportunities through to close, including follow-up, objection handling, commercial discussion and internal handover.
• Target delivery: Deliver against agreed personal targets, including new business revenue, gross profit, recurring revenue, pipeline generation and agreed sales activity measures.
• CRM and forecasting: Maintain accurate CRM records, opportunity notes, next steps, close dates and forecast information to support clear sales reporting and commercial planning.
• Internal collaboration: Work closely with the Commercial Director, Business Development Manager, SDR team, sales support, pre-sales, technical and operational teams to progress opportunities correctly and ensure a smooth handover once won.

Requirements:  

• Previous experience in sales, business development, account development or new business role, ideally within technology, managed services, telecoms, connectivity, cyber security, cloud or a related B2B environment.
• Confidence working in a target-carrying sales role, with the resilience and discipline needed to manage new business activity and follow opportunities through to close.
• Commercially curious, proactive and motivated by winning new customers and growing personal sales performance.
• Comfortable prospecting, following up leads, speaking with decision-makers and developing new customer relationships.
• Good questioning and listening skills, with the ability to understand customer challenges and identify suitable next steps.
• Able to explain technology services in a clear, customer-friendly way, with a willingness to develop deeper product and commercial knowledge.
• Strong organisation skills and the ability to manage multiple prospects, opportunities, follow-ups and deadlines at the same time.
• Good attention to detail when updating CRM records, opportunity notes, forecasts and customer information.
• Able to work collaboratively with SDR, sales, technical, pre-sales, sales support and operational teams to progress opportunities professionally.

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

Benefits after probationary period:

• Subsidised health and dental care
• Employee Assistance Programme (EAP)
• Life assurance (3x salary)
• Sodexo discount platform
• FluidOne breakfast and refreshments on office days
• Pension contribution – 5% company contribution
• Generous holiday entitlement
• One day off for birthday
• Half price internet connectivity
• Ride2Work scheme
• Department incentives
• Volunteer day scheme

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.