Compliance and Legal Administrator 

Company Overview:  

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.  

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. 

 FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT services.  

Role Overview: 

 We are looking for a proactive and highly organised Compliance & Legal Administrator to support our Head of Compliance and Head of Legal across a broad range of governance, compliance and legal activities. This role is ideal for someone with excellent attention to detail who enjoys working in a fast-paced environment and is passionate about continuous improvement. 

Responsibilities:

• Provide day-to-day administrative support to the Compliance and Legal function. 
• Complete customer and supplier due diligence questionnaires and coordinate supporting evidence. 
• Manage and maintain shared Compliance and Legal inboxes, ensuring requests are triaged and actioned promptly. 
• Support the maintenance of the Integrated Management System (IMS), ensuring policies, procedures and records remain accurate and up to date. 
• Assist with preparation for internal and external ISO audits, including coordinating evidence, tracking actions and supporting departments to remain audit ready. 
• Coordinate Health & Safety meetings with Office Managers, record actions and monitor completion. 
• Maintain compliance trackers, registers, audit actions and governance documentation. 
  
• Identify opportunities to streamline processes and support continuous improvement across the business. 
• Assist with order form generation and document creation. 
• Provide general administrative support to compliance, legal and business continuity activities. 

Requirements:  

• Previous experience in an administrative, compliance or governance support role. 
• Strong organisational skills with excellent attention to detail. 
• Excellent written and verbal communication skills. 
• Proficient in Microsoft 365 (Word, Excel, Outlook and SharePoint). 
• Experience supporting ISO management systems or audits is desirable. 
• Ability to manage multiple priorities and work independently. 
  

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

Benefits after probationary period:

• Subsidised health and dental care
• Employee Assistance Programme (EAP)
• Life assurance (3x salary)
• Sodexo discount platform
• FluidOne breakfast and refreshments on office days
• Pension contribution – 5% company contribution
• Generous holiday entitlement
• One day off for birthday
• Half price internet connectivity
• Ride2Work scheme
• Department incentives
• Volunteer day scheme

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.