Business Development Director

Company Overview:

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for March 2026. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Full Job Specification:

Role Overview 

We are seeking a dynamic and experienced Business Development person to join our London sales team. This role is pivotal in driving business growth with aspirations to significantly increase turnover by 2030. The role’s primary purpose is to win net new business (50% approx.) and to Cross sell the wider group products and services into existing customers (50% approx.).

The ideal candidate will have a proven track record in business development, strong technical understanding to effectively liaise with the presales and technical services teams. Additionally, they will have a strong background in SASE, SD-WAN & Security and the ability to lead and coordinate complex Secure Networking managed service sales.

Role Responsibilities: 

• Business Development: Proactively identify and develop new business opportunities in Secure Networking services (SASE, SD-WAN, Cyber). Build and maintain strong relationships with potential clients to drive sales growth.
• Cross-Sell Client Engagement: Engage with existing clients to understand their requirements, provide tailored solutions, and ensure customer satisfaction. Leverage AI to offer innovative and efficient solutions.
• Sales Strategy: Execute strategic sales plans for Secure Networking services, aligning with AGP sales target. Focus on new business acquisition and market expansion.
• Market Analysis: Stay updated with industry trends, market conditions, and competitor activities. Identify opportunities and threats in the Secure Networking services sectors.
• Technical Liaison: Collaborate closely with the technical services team to understand and address client needs. Ensure seamless service delivery and leverage AI capabilities to enhance Secure Networking service offerings.
• Performance Monitoring: Provide regular reports and insights to senior management to drive informed decision-making.
• AI: Be comfortable in discussing Secure Networking with prospects, identifying opportunities for Secure Networking Services. Provide guidance on best practices and innovative solutions.
• Sales and Commercial Acumen: Work with the group commercial director to deliver the ability to sell the group Service Catalogue, services, and solutions effectively.
  
  

Role Requirements:  

• Proven experience in a business development role in a Secure Networking company
• Track record of demonstrable cross-selling abilities of wider portfolio products
• Strong understanding of Secure Networking sales to business clients of over 1,000 seats, or greater than £100m turnover organisations.
• Excellent time management and organisation.
• Demonstrated ability to develop and win new Secure Networking services
• Technical understanding with the ability to liaise effectively with technical teams
• Strong communication, negotiation and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of Salesforce for business development and lead management is preferable or another CRM
  
  

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period: 

• Subsidised health and dental care 
• Employee Assistance Programme (EAP)
• Life assurance (3x salary)
• Discount platform 
• Pension contribution – 5% company contribution
• Generous holiday entitlement
• One day off for birthday
• Half price internet connectivity
• Ride2Work scheme
• Department incentives
• Volunteer day scheme 

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.