IT Assets Administrator

Company Overview:

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Role Overview: 

To provide IT Asset Administration for one of FluidOne’s larger projects, you will be maintaining all IT assets (mainly PCs and printers) associated with the project, providing full management of the assets that are in continuous stock rotation around the country.  

You will be working as part of the logistics team, communicating closely with multiple departments, the is role varied and requires attention to detail, a methodical work ethic, and basic IT knowledge would be advantageous. Experience and understanding of the principles of IT support are useful but specific training for the role will be provided. 

Responsibilities: 

• Book/check-in returned workstations and printers arriving at stores.
• Assess stock to establish which hardware needs to be re-used, repaired, or scrapped and sort accordingly.
• Re image PCs for redeployment, and check printers are working ensuring any issues reported. 
• Working closely with the project manager, assist with asset management.
• Stock to be repaired: Attempt to repair hardware and liaise with 3rd party repair company if required.
• Manage device active directory with updates and set to their geo-locations. 
• ADHOC testing with the client for new images, hardware, and updates.
• Ensuring all kit is clean, and well maintained, neat and asset records updated. 
• Procure new telephone numbers for site deployments and set up as per project plan. 
• Build, provision, and set up phones on system per site requirement testing before deployment. 
• Assisting with shipping & logistics of hardware deployments
• Assisting with Physical stock deliveries and safe lifting, storing and retrieval of warehouse stock.
• Tracking Stock location of all rental assets 

Requirements: 

• Basic experience in windows 11, PC imaging and set up.
• Previous experience managing IT assets would be advantageous.
• Basic Cloud telephony knowledge would be preferable but full training will be given.
• Have high attention to detail, positive self-starter and able to work alone. 
• Exceptional communication and interpersonal skills. 

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

Benefits after probationary period 

• Subsidised Health and subsidised dental care  
• Employee Assistance programme (EAP) 
• Life assurance (3 x salary) 
• Sodexo Discount Platform  
• FluidOne breakfast and refreshments on working days  
• Pension contribution- 5% company contribution 
• Generous Holiday Entitlement 
• One day off for Birthday 
• Half price internet connectivity 
• Ride2Work scheme 
• Department incentives 
• Volunteer day scheme 

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.