Office Manager & Executive Leadership Team Support

Company Overview:  

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.  

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. 

Role Overview: 

The Office Manager keeps FluidOne’s London office running smoothly and makes sure it is a welcoming place to work. Based in a managed building, you will be the first point of contact for office tasks, building management and visitors, and you will look after office purchasing, staff gifts and engagement. You will also provide PA-style support to members of the Executive Leadership Team (ELT) as and when required. The role is based in our London office.

Responsibilities: 

Office Management:

• Be the first point of contact for all London office tasks and queries.
• Manage the day-to-day running of the London office, making sure it is efficient, tidy and welcoming.
• Act as the main point of contact for building management, reporting and following up any issues.
• Manage meeting rooms, visitors, post and deliveries.

Health & Safety:

• Work with building management to make sure the office meets health and safety requirements and staff follow building procedures.
• Make sure there are trained fire wardens and first aiders in the office on every day it is in use.
• Give new starters and visitors a health and safety induction to the office.
• Keep the accident book up to date and report any health and safety concerns.

ELT Support:

• Provide PA-style support to ELT members as required, including diary management and meeting scheduling.
• Arrange travel and process expenses.
• Organise ELT meetings and client visits in London, including rooms and catering.
• Handle confidential information with discretion.

Events & Engagement:

• Support office engagement initiatives, socials, celebrations and company meetings.
• Welcome new starters to the office and help create a positive environment people want to come into.

Requirements:  

Essential:

• Excellent organisational skills and the ability to juggle priorities.
• Experience of managing purchasing and working within a budget.
• Confident, friendly communicator who builds good relationships at all levels.
• A high level of discretion and professionalism.
• Good Microsoft 365 skills, including Outlook, PowerPoint and Excel.
• Office based role, able to work in the London office full time with flexibility one day per week.

Desirable:

• Experience as an Office Manager, Office Coordinator or in a combined office/PA role.
• Experience of supporting senior leaders with diaries, travel and meetings.
• First aid or fire warden training, or willingness to complete it.
• Experience in a technology or professional services business.

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

Benefits after probationary period:

• Subsidised health and dental care
• Employee Assistance Programme (EAP)
• Life assurance (3x salary)
• Sodexo discount platform
• FluidOne breakfast and refreshments on office days
• Pension contribution – 5% company contribution
• Generous holiday entitlement
• One day off for birthday
• Half price internet connectivity
• Ride2Work scheme
• Department incentives
• Volunteer day scheme

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.