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Defining an SLA

In the business world, network redundancy has been high on the agenda post 9/11. We’re in an age where businesses are increasingly reliant upon technology to underpin their day to day operation; prolonged network failures are more costly than ever before. One common indicator of a connection’s reliability and resilience is the SLA, and in particular - the uptime guarantee. SLA’s...

10 · JUN ·20110