Defining an SLA
10 · JUN ·20110
In the business world, network redundancy has been high on the agenda post 9/11. We’re in an age where businesses are increasingly reliant upon technology to underpin their day to day operation; prolonged network failures are more costly than ever before. One common indicator of a connection’s reliability and resilience is the SLA, and in particular - the uptime guarantee. SLA’s...
How fast is my service?
15 · SEP ·20100
With Ofcom keen to set restrictions on advertised internet speeds, it is important to remember the difficulties in assessing the potential speed a user can get until the service has been installed. Back in the old days with fixed rate products, such as BT ADSL IPStream and SDSL,...
Resiliency, take responsibility
6 · JUL ·20090
As more customers move applications into the cloud, it is becoming paramount that their WAN connectivity can handle the increased usage demands it is being subjected to. Equally as important is the resiliency and strength of the underlying circuits. However, not every error can be prevented and we are increasingly seeing issues outside of our network that are...
Playroom is ready!
26 · MAY ·20090