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The Importance of Customer Service in the Digital Age

Customer service: it’s something that has previously just been associated with businesses that offer personal services to customers; however over the years it has become increasingly important for businesses in the technology sector. It is important that companies understand the importance of customer service when it comes to expanding their businesses and encouraging client retention. However, we are...

25 · JUL ·20140

Broadband Providers facing Investigations

The American Federal Communications Commission (FCC) hasn’t been able to avoid the headlines recently as they have been attacked left, right and centre for their policies. Just a few weeks ago Fluidata published a news story discussing how the FCC were being vilified for suggesting that there should be a ‘two-tiered’ Internet system, and now it seems that they...

17 · JUN ·20140