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Defining an SLA

In the business world, network redundancy has been high on the agenda post 9/11. We’re in an age where businesses are increasingly reliant upon technology to underpin their day to day operation; prolonged network failures are more costly than ever before. One common indicator of a connection’s reliability and resilience is the SLA, and in particular - the uptime guarantee. SLA’s...

10 · JUN ·20110

Resiliency, take responsibility

As more customers move applications into the cloud, it is becoming paramount that their WAN connectivity can handle the increased usage demands it is being subjected to. Equally as important is the resiliency and strength of the underlying circuits. However, not every error  can be prevented and we are increasingly seeing issues outside of our network that are...

6 · JUL ·20090