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33 m 14 s
Average Ticket Response Time
Average Call Waiting Time
3 m 42 s
Average Call Time
Average Fault Fix Time
Faults Fixed within SLA
Posted on 7th April 2015, 9:49 am
At 09:23 this morning we witnessed a moderate outage affecting a wide variety of services. The majority of the affected connections have since recovered.
Our Network Operations engineers are currently investigating the incident and an update will be available in the next 30 minutes.