Fibre break – 3 Centro > London
Posted on 13th April 2015, 12:57 pm
At approximately 12:20 out monitoring systems alerted us to an outage on one of our fibre spans between London and 3 Centro.
Our supplier has confirmed that they are seeing this as a fibre cut and have logged it for further investigation.
All services delivered out of 3Centro should be considered to be AT RISK until further notice.
Posted on 13th April 2015, 3:59 pm
The root cause of this outage has been attributed to a significant provider fibre break that is also directly affecting some TalkTalk Leased Line and EFM services. Engineers have been dispatched to further diagnose the incident and restore connectivity. Their ETA on site to the provider POP is around 60-90 minutes.