Report to: Business Development Manager – Mobile & IoT
Working hours: Monday to Friday, 9 am – 6 pm
FluidOne, established in 2006, is a market leading network aggregator with services delivered via our award-winning Platform One, which is our national fibre network. From its 19 anchor datacentres around the UK, it blends the services of 30 different asset owning communications providers, including IoT, Ethernet, Broadband, Mobile, Internet, WIFI, Cloud and hosting services into one ready to compare, ready to quote, ready to order, ready to use national service that can be tailored via its online portal, DASH, to support the connectivity needs of a broad cross-section of UK customers and partners. We are the most connected network aggregator in the UK giving the best choice of connectivity per location, making us Number One for Multi-Site customers.
Our vision is to be the best quality data connectivity provider to UK businesses, helping our customers and partners to securely connect any device, wherever they may be, to their mission critical applications and data.
Customer experience and high-quality service are at the heart of our strategy, and we have a market leading Net Promoter Score (NPS) of 77 as at Nov19 against a telecoms industry average of 35, making us Number One for Service.
We are backed by Livingbridge, a market leading private equity investor, which gives us investment firepower to grow the business. Our strategy is to grow both organically and via acquisition, bringing an increased range of connectivity related services to our customer base, including UC, IT Cloud, IoT and security, to support customers on their digital transformation journeys. Staff culture is key to our success, and the leadership team are committed to ensuring that we are one of the best places to work in the country. We are silver certified for Investors in People and in 2019 we ranked at 32 in the best small Companies to work for in London.
With that in mind, we are looking for a Sales Consultant to work in our growing Sales Team.
The Sales Consultants role is to identify, attract, sign up and nurture new direct customers with a focus on mid-market (100-2000 connections). This involves developing a strategic plan, identifying key targets based on a deep understanding of various verticals and FluidOne capabilities.
There will be three routes to acquiring new customers: –
The key purpose of the role is to acquire new customers, using techniques including cold-calling, networking and attending events, in addition to managing and converting inbound leads. Having successfully brought a new customer on board, the Sales Consultant then has responsibility for overseeing and nurturing the establishment of an effective and mutually beneficial customer relationship, and ensuring a successful handover to account management post sale/transition.
This role requires a dynamic individual who is commercially astute, has strong negotiation skills, and is able to build solutions using our unique platform to meet customer objectives.
The Sales Consultant will be targeted on a monthly basis, with achievable but challenging targets. In return, successful candidates will enjoy an excellent package with fantastic growth potential in this rapidly expanding organisation.
As a Sales Consultant you will be expected to do the following:
We have a unique proposition in the market, our agility and commercial strengths gives us an advantage against many competitors: –
Acquiring new customers
Nurturing newly acquired customers
Team Management and Administration
The above list of duties is not exhaustive and may be subject to change to meet the changing needs of the business.
Location: 5 Hatfield’s, London SE1 9PG. However, due to the nature of your work, the Company may require you to travel to and work at a supplier, customer and prospective customer sites and other work-related locations.
Free Health and subsidised dental care
Life assurance (3 x salary)
Discounted gym membership
FluidOne breakfast and refreshments on working days
Regular company outings- go karting, top golf, go ape to name a few
Pension contribution- 6% company contribution
Uncapped Holiday Entitlement
Free internet connectivity
£50 Birthday Voucher
Volunteer day scheme
How to apply:
Send CV with covering letter to email@example.com with the job title as the subject field.
FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age.