0345 868 7848 Contact Us
0345 868 7848 Contact Us

New Business Sales Consultant

Location: London

Report to: Business Development Manager – Mobile & IoT

Salary: Competitive

Working hours: Monday to Friday, 9 am – 6 pm

Company Overview:

FluidOne, established in 2006, is a market leading network aggregator with services delivered via our award-winning Platform One, which is our national fibre network. From its 19 anchor datacentres around the UK, it blends the services of 30 different asset owning communications providers, including IoT, Ethernet, Broadband, Mobile, Internet, WIFI, Cloud and hosting services into one ready to compare, ready to quote, ready to order, ready to use national service that can be tailored via its online portal, DASH, to support the connectivity needs of a broad cross-section of UK customers and partners. We are the most connected network aggregator in the UK giving the best choice of connectivity per location, making us Number One for Multi-Site customers.

Our vision is to be the best quality data connectivity provider to UK businesses, helping our customers and partners to securely connect any device, wherever they may be, to their mission critical applications and data.

Customer experience and high-quality service are at the heart of our strategy, and we have a market leading Net Promoter Score (NPS) of 77 as at Nov19 against a telecoms industry average of 35, making us Number One for Service.

We are backed by Livingbridge, a market leading private equity investor, which gives us investment firepower to grow the business. Our strategy is to grow both organically and via acquisition, bringing an increased range of connectivity related services to our customer base, including UC, IT Cloud, IoT and security, to support customers on their digital transformation journeys. Staff culture is key to our success, and the leadership team are committed to ensuring that we are one of the best places to work in the country. We are silver certified for Investors in People and in 2019 we ranked at 32 in the best small Companies to work for in London.

With that in mind, we are looking for a Sales Consultant to work in our growing Sales Team.







Role Overview

The Sales Consultants role is to identify, attract, sign up and nurture new direct customers with a focus on mid-market (100-2000 connections). This involves developing a strategic plan, identifying key targets based on a deep understanding of various verticals and FluidOne capabilities.


There will be three routes to acquiring new customers: –


  • Leads from internal sales teams and account managers
  • Lead Generation from external lead agency
  • Self-Generated leads



The key purpose of the role is to acquire new customers, using techniques including cold-calling, networking and attending events, in addition to managing and converting inbound leads. Having successfully brought a new customer on board, the Sales Consultant then has responsibility for overseeing and nurturing the establishment of an effective and mutually beneficial customer relationship, and ensuring a successful handover to account management post sale/transition.


This role requires a dynamic individual who is commercially astute, has strong negotiation skills, and is able to build solutions using our unique platform to meet customer objectives.


The Sales Consultant will be targeted on a monthly basis, with achievable but challenging targets. In return, successful candidates will enjoy an excellent package with fantastic growth potential in this rapidly expanding organisation.


Main duties:


As a Sales Consultant you will be expected to do the following:


Our Solution


We have a unique proposition in the market, our agility and commercial strengths gives us an advantage against many competitors: –


  • One portal/One Helpdesk/One Agreement for Vodafone/EE/O2
  • Single invoice and online portal for management
  • Switch networks mid contract without contract extension or penalty
  • Apple DEP/Samsung Knox/MDM service for bespoke fulfilment
  • Unique IoT/M2M offering – Single data pool for any network
  • MPLS ready L2TP 4G solutions
  • NPS of 80+
  • Our customer on average has 140+ mobile connections
  • 20 Years proven pedigree in mobile solutions


Strategic planning


  • Researching and understanding verticals and sweet spot prospects (100-2000 connections mid-market size businesses)
  • Maintaining a strong understanding of all FluidOne products – connectivity, mobile and UC
  • Identifying key targets
  • Documenting and presenting a strategic acquisition plan


Acquiring new customers


  • Lead generation – cold-calling, networking, referrals etc.
  • Converting inbound leads generated by telemarketing
  • Lead nurturing – meetings, presentations, conference calls, proposals etc.
  • Contracting – preparing and securing contractual documentation



Nurturing newly acquired customers

  • Managing the delivery stage of the sales cycle
  • Representing the customer’s needs within the organisation to ensure successful customer experience
  • Once a customer is won, and transition is complete the customer will be handled by the Account Management team, this role is 100% new business


Team Management and Administration


  • Maintaining and updating relevant CRM records
  • Building propositions and business cases
  • Placing orders through Salesforce CRM
  • Reporting against KPIs: updating pipeline weekly and providing updates, tracking meetings, calls product mix etc
  • Collating and driving insight through the other teams


The above list of duties is not exhaustive and may be subject to change to meet the changing needs of the business.

Experience / Qualifications

  • A proven track record of success in competitive sales environment is essential
  • A self-starter that can be or is very well networked
  • Strong negotiator
  • You must be a keen collaborator
  • Excellent communication skills, both written and verbal are essential
  • Must be target orientated, driven and have a competitive edge
  • Knowledge of the industry is essential


Location: 5 Hatfield’s, London SE1 9PG. However, due to the nature of your work, the Company may require you to travel to and work at a supplier, customer and prospective customer sites and other work-related locations.




Benefits after probationary period

Free Health and subsidised dental care

Life assurance (3 x salary)

Discounted gym membership

FluidOne breakfast and refreshments on working days

Regular company outings- go karting, top golf, go ape to name a few

Pension contribution- 6% company contribution

Uncapped Holiday Entitlement

Free internet connectivity

£50 Birthday Voucher

Ride2Work scheme

Department incentives

Volunteer day scheme

Individual bonuses


How to apply:

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.


FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age.



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