New Business Sales Consultant

Location:

London

Report to:

Head of Acquisitions

Salary:

Competitive

Hours:

Monday-Thursday

Working:

9-5.30pm, Fridays 9-5 pm

Company Overview

Established in 2006, FluidOne is an award-winning Connected Cloud Solutions provider with a £37m turnover that boasts the highest Net Promoter Score (NPS) in the industry, 83 (Aug 2021). Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 130 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards.

FluidOne supports the needs of 1,150 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, SASE, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. It doesn’t just provide its customers with off the shelf solutions but consults with them to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business application wherever they are.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006) and CFO Roy Hastings, the management team is backed by Livingbridge to support their ambitious 8-year strategy.

Staff culture is key to our success, and the leadership team are committed to ensuring that we are one of the best places to work in the country. We are silver certified for Investors in People, in 2021 were awarded the 2-star outstanding accreditation from Best Companies and in 2020 we ranked 36th in the Sunday Times best small companies to work for in London.

Role Overview

The Sales Consultants role is to identify, attract, sign up and nurture new direct customers with a focus on mid-market (250-999 seats). This involves developing a strategic plan, identifying key targets based on a deep understanding of various verticals and FluidOne capabilities. The key purpose of the role is to acquire new customers, using techniques including cold-calling, networking and attending events, in addition to managing and converting inbound leads. Having successfully brought a new customer on board, the Sales Consultant then has responsibility for overseeing and nurturing the establishment of an effective and mutually beneficial customer relationship for up to six months from the contract, ensuring a successful handover to account management.

This role also carries additional responsibilities, supporting the Head of New Business in delivering team performance. These involve taking the lead in certain team activities, including leading calling sessions, collating key team reports and helping manage the full team pipeline. The Sales Consultant also helps drive increased activity through their individual and team KPI’s, as well as coaching more junior members of the team when required. He/she is expected to be comfortable working independently, with minimal supervision.

The Sales Consultant will be targeted on a monthly basis, with achievable but challenging targets. In return, successful candidates will enjoy an excellent package with fantastic growth potential in this rapidly expanding organisation.

 

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