All posts by Karen Lane

FluidOne broadens its Connected Cloud offering for Enterprise with investment in Microsoft Gold Partner, Marathon

FluidOne, market-leading provider of Connected Cloud solutions, today announced a strategic investment in Marathon Information Technology Services Ltd (Marathon), a Microsoft Gold Partner for Cloud Services Management, specialising in cloud transformation, modern workplace, security and contact centre, to enhance its service offering to mid-market and enterprise customers.

 

 

Marathon has established a great reputation for service and technical expertise since it was founded in 2010 by CTO Paul Hepburn. Ten years later CEO Iain Maclean and Chairman Tim Thrower invested via a management buy-in as they realised the business was a great platform to build out cloud-managed IT services to enterprise clients.

 

Since then, with Hepburn and the Marathon team, Maclean has led the business to grow from a £4m to £11m revenue business, with 80 staff delivering IT managed services to enterprise clients with up to 17,000 employees, including multi-nationals. The company prides itself on delivering high levels of customer satisfaction and a strong staff culture firmly aligning with FluidOne’s values and market-leading NPS of 85 for April 2022.

 

Maclean has ambitious growth plans and the investment from FluidOne creates a partnership that broadens Marathon’s offering to its clients. It also provides the expertise to deliver service to FluidOne’s segment of clients that are over 200 employees, which is a major opportunity for both companies and plays a key part in FluidOne’s Connected Cloud solutions strategy.

 

The investment in Marathon follows the acquisition of SAS Global Communications in December 2021, a managed SD-WAN network provider with a focus on enterprise customers, and the acquisition of PSU Business Technology Limited (PSU) in October 2020, which included skills in IT Managed Services and Unified Communications, and the investment in Cyber Security Associates Ltd (CSA) in November 2020, a dedicated cyber security consultancy and managed services specialist. This has created a £68m revenue group with 310 staff serving more than 1,350 customers and resellers.

 

Maclean will continue to lead Marathon as CEO, with Tim Thrower as a non-executive director. FluidOne’s CEO, Russell Horton, is to become Chairman of Marathon, with the FluidOne Directors Brendan Lynch, Chris Rogers and Roy Hastings also joining the Marathon Board.

 

The investment into Marathon was supported by FluidOne backers Livingbridge and HSBC, with HSBC increasing its support to FluidOne through a refreshed facility that provides capacity for further acquisitions over the next three years.

 

Commenting on the investment, FluidOne CEO, Russell Horton said:

 

“Through the investment process, we met key members of the Marathon team and referenced their top clients, and have been impressed with their expertise, values, and the outstanding level of service they deliver. Marathon’s strength lies in the design and transformation of enterprise clients’ IT estates into the cloud and the provision of a quality managed service from 1st line through to 3rd line. The FluidOne Board and I saw a great fit to further enhance our Connected Cloud solutions strategy. Investing in Marathon, backing Iain and his team, allows us to complete the IT element of our Connected Cloud solutions portfolio, alongside our market-leading connectivity, mobile, UCaaS and cyber security. When combined with our IT capabilities from the acquisitions of PSU and SAS Global, we are now able to serve our entire customer base, including our largest multinational customers.

 

The Marathon team has already been working with FluidOne on joint opportunities and impressed our clients with their level of expertise and professional approach. I look forward to working with Iain and the Marathon team, and I am excited at the opportunities that our combined capabilities give us to support our ambitious growth plans and to serve our customers.”

 

Iain Maclean said:

 

“We’re proud of what we’ve built at Marathon and it was time for us to take things to the next stage. We saw a great opportunity in FluidOne’s investment to support our ambitious growth plans allowing us to expand our service offering to our current client base whilst also reaching new customers.

 

It was important for us to partner with a company that aligned with our own culture and values. Our top priority has always been to deliver a high level of service, which we’ll continue to do for both our current clients and new ones.

 

It’s been a pleasure to get to know the FluidOne team throughout the investment process, and I look forward to working with them in the future.”

 

Danielle Hook, Senior Director, HSBC Leveraged Finance said:

 

“HSBC has been working with the FluidOne team since 2019, as they’ve grown the business and executed on their Connected Cloud strategy. We are delighted to be able to extend our relationship to support FluidOne with its ambitious plans for further growth, including the continuation of its buy-and-build M&A activities.”

 

About Marathon Information Technology Services Ltd

 

Established in 2010, Marathon aims to set the standard for business IT by combining its people’s passion and know-how with the best technology available. Focusing on what they do best means that customers are free to focus on what they do best. Marathon experts can help customers to Transform, Manage and Secure their business one piece of technology at a time, through to a fully outsourced managed service.

 

Marathon is a Microsoft Gold Partner, holds ISO 27001 and ISO 9001, as well as being the first organisation in the UK to qualify under the Police Digital Security Centre scheme. They are a Microsoft Cosell Partner and Cyber Essentials accredited assessor.

 

www.marathon-ms.com | sales@marathon-ms.com

FluidOne continues upward trajectory with the appointment of Brendan Lynch as Chief Revenue Officer

FluidOne announces the appointment of Brendan Lynch to join the Board as Chief Revenue Officer (CRO), reporting to Russell Horton, CEO. The appointment comes at a crucial time for the company as it enters its next phase of organic growth and targeted acquisitions, working towards its vision of becoming the best quality provider of Connected Cloud Solutions to UK businesses.

 

 

An experienced executive, Lynch boasts 28 years in the industry, having spent most of his time managing effective Sales and Marketing teams across the UK, Europe and India. His previous roles include VP of Sales Europe (Wholesale) at Reliance Globalcom; Director, Business and Partner Markets at Virgin Media Business and most recently Group Sales and Marketing Director at Redcentric. In his last role at Redcentric, Brendan repositioned the business’ go-to-market messaging and reorganised the Sales, Marketing and Solutions functions to deliver a doubling of the share price, creating more than £100m of shareholder value.

 

Leading FluidOne’s existing Sales, Marketing and Solution Architecture teams, Lynch will also help shape the future strategy and enable the company’s organic growth plan. Working alongside the executive directors, Russell Horton CEO, Chris Rogers Co-Founder and COO, and Roy Hastings CFO, in his new role as CRO, Lynch will play an integral role and bring the company’s vision to life.

 

Commenting on the company’s latest recruit, Russell Horton, CEO, said:

 

“Having Brendan bring the wealth of experience that he possesses into his role as CRO will be invaluable for our plans for continued growth. We wanted to attract someone that demonstrates the necessary knowledge and tenacity for us to achieve our vision to become the best quality provider of Connected Cloud Solutions to UK businesses – so, we’re very pleased to have Brendan join the Board. We look forward to seeing how he will shape the Sales and Marketing strategy, building on our existing talent pool to ensure we continue to grow and scale the business. There is much in the pipeline for FluidOne that Brendan’s experience and attitude will greatly complement in his role as CRO.”

 

Stephen Stanway said:

 

“Having developed the business for over 30 years I am immensely proud of my team and what we have achieved together, creating a high-quality business with loyal experienced staff and happy customers. When I met with Russell and the FluidOne Board to discuss the potential of SAS joining FluidOne, I could see a strong alignment in staff culture, values and how both businesses always seek to put the customers first.”

 

Brendan Lynch, CRO, adds:

“I am pleased to be joining FluidOne at such an exciting and integral time. I believe FluidOne is uniquely positioned in the market and has a fantastic opportunity to deliver products and solutions that UK businesses want and need as an all-encompassing Connected Cloud Solutions provider. I’m looking forward to building upon the strong foundations that are the great team at FluidOne and its outstanding customer service.”

 

Lynch’s appointment will support the FluidOne board on its journey to become the best quality provider of Connected Cloud Solutions to UK businesses, building upon its existing position as the UK’s most connected network aggregator. Following the addition of IT Services, UC, enhanced SD- WAN and Advanced Security to its existing portfolio through recent acquisitions and organic growth, FluidOne is primed to fully support businesses on their digital transformation journeys. UK businesses are already operating in complex multi-cloud environments, FluidOne’s Connected Cloud Solutions makes them simple and secure.

FluidOne Step Changes its Capabilities in SD-WAN and Connected Cloud Solutions with the Acquisition of Managed SD-WAN Network Provider SAS Global Communications

Connected Cloud Solutions Provider, FluidOne, today announced the strategic acquisition of SAS Global Communications, a high-quality provider of SD-WAN-enabled global hybrid networks, to enhance its service offering to mid-market and enterprise customers.

 

 

Founded in 1989 by main shareholder Stephen Stanway, SAS designs, deploys and manages SD-WAN hybrid networks, which are supported by its innovative monitoring and management portal, serving over 150 customers with sites in 65 countries, and a focus on companies with over 1,000 employees. SAS boasts a team that includes some of the top managed service experts in the industry whose knowledge on LAN, Wi-Fi, WAN, SD-WAN, SASE, App Dev and IT services will greatly complement FluidOne’s existing portfolio. Core to SAS’ approach is to deliver a high-quality customer experience to which their Net Promoter Score (NPS) of 70 and long-term customer relationships are a testament. This aligns strongly with FluidOne’s values and market leading NPS of 81.

 

Building upon its foundations as the most connected network aggregator in the UK delivered via its award-winning national fibre network, Platform One, FluidOne’s vision is to become the best quality provider of Connected Cloud Solutions to UK businesses. Consulting to help customers and partners digitally transform their IT and communications, creating multi-cloud and multi-connected environments that are secure, safe and simple for them to use. The acquisition of SAS builds on the acquisition of PSU Business Technology Limited (PSU) in October 2020, that included skills in IT Managed Services and Unified Communications, and the investment in Cyber Security Associates Ltd (CSA) in November 2020, a dedicated cyber security consultancy and managed services specialist. This has created a £60m revenue group with 240 staff serving 1,300 customers and resellers.

 

Commenting on the acquisition, FluidOne CEO, Russell Horton said:

 

“I have known Colin Mattey, the Chairman of SAS, for a number of years and knew of the quality of the business, particularly in multi-national SD-WAN deployments and their unique network monitoring and management portal developed in-house. Through the acquisition process we have met key members of their team and referenced their top clients, and been really impressed with their experience, values and the level of service delivered. With their strength in serving larger mid-market and enterprise customers and complementary services, the FluidOne Board and I saw a great fit to our connected cloud solutions strategy, broadening the offering to our combined customers. In particular, with FluidOne being an SD-WAN partner with Fortinet and VMWare, and SAS having strong SD-WAN experience with Cisco, combined this gives market-leading capabilities and customer choice in SD-WAN and hybrid networks. Both businesses have services that will benefit each other’s customers, and we have already started working together on joint opportunities. I look forward to working with the management team and staff at SAS, and I am excited at the opportunities that our combined capabilities give to support our ambitious growth plans and to serve our customers”

 

Stephen Stanway said:

 

“Having developed the business for over 30 years I am immensely proud of my team and what we have achieved together, creating a high-quality business with loyal experienced staff and happy customers. When I met with Russell and the FluidOne Board to discuss the potential of SAS joining FluidOne, I could see a strong alignment in staff culture, values and how both businesses always seek to put the customers first.”

 

Colin Mattey, added:

“Russell saw real value in our ability to deliver managed networks with the best network monitoring and service levels in the market to enterprise and multinational customers. He saw how the business would add value to FluidOne customers whilst providing exciting growth opportunities for the SAS business.

 

Our teams are already working on joint bids, including offering cyber security services from CSA to complement our hybrid-network solutions. The SAS management team have been working on joint strategy planning with the FluidOne team and we can see that there is a great fit for the future of SAS customers and staff.”

 

About SAS Global Communications

 

Founded in 1989, SAS Global Communications designs, deploys and manages the networks where its customers run their businesses in an increasingly digital world. SAS’s vision is to help customers digitalise their businesses with its hybrid networks enhanced by SD-WAN that blend carriers and technologies to optimise cost and delivery. Boasting a Net Promoter Score (NPS) of over 70, SAS prides itself on delivering excellent customer service and engagement to support its vision.

 

Its market leading monitoring and management portal improves application performance by monitoring the entire application path, raising 95% of key issues proactively. SAS monitors tens of thousands of devices across 65 countries and powers managed services for some of the UK’s biggest ICT brands.

 

www.sas.co.uk | contact@fluidone.com

Say Hello To Peter, Our New Director of Enterprise and Strategic Partners at FluidOne

Having been in the IT and Communications industry for over 30 years working for vendors, distributors and resellers alike, Peter Wheeler, our new Director of Enterprise and Strategic Partners, feels at home in client-facing sales roles. Whilst he has many years of experience under his belt, he sincerely hopes it doesn’t make him an industry veteran!

 

 

In his previous role as Sales Director at a Managed Service Provider, Peter was responsible for new business sales, client management retention and client growth. An important part of his role involved forming strategic alliances with key suppliers, vendors and partners.

 

Coming on board to manage the Enterprise and Strategic Partner side of the business, Peter has wasted no time getting to grips with what we offer here at FluidOne. After the usual first few weeks of introductions and finding his feet, Peter says he now understands why there is such momentum and air of excitement around the business. “The FluidOne proposition is compelling! And, even more so at a time where businesses want to advance their digital transformation journeys, but face the challenges around combined hybrid working and complexities of their IT, cyber security and communications environment.”

 

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At FluidOne, we know that the breadth of our solutions truly differentiates not only what we do, but how we do it. That’s why it’s so great to have talented and experienced people like Peter join our team. But, of course, it’s not just about the fantastic solutions we have available, our company culture and client-first approach also plays a key role in driving and motivating our teams. In Peter’s own words: “I’ve certainly joined at a very exciting time, and I am delighted to be a part of what’s to come.” 

 

Peter is also a lifelong West Ham fan and enjoys riding his motorbikes in his spare time. 

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Lorem ipsum dolor sit amet, consetetur sadipscing elitr sed diam nonumy eirmod

What is Lorem Ipsum?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem ipsum dolor sit amet, consetetur sadipscing elitr sed diam nonumy eirmod

What is Lorem Ipsum?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

FluidOne appoints Russell Horton as CEO

Russell Horton has been appointed CEO of FluidOne. Russell was previously COO at Elite Group and has held a number of leadership roles across the telecoms and IT sectors including senior positions at both Daisy and Vodafone. “We are delighted Russell has joined to lead the team at FluidOne through a period of accelerated growth, both organically and acquisitively. The market opportunities are significant for FluidOne which is now in a great position having successfully merged cloud and data communications business Fluidata with mobile business One Point. Russell joins with a wealth of experience across the sector in cloud, data, voice and mobile services having aided the growth of Elite over the last 3 years.” commented John Taylor, Director of Investments at Rigby Technology, part of Rigby Group plc who are the parent company of FluidOne.