Commercial Product Manager

Location: London, SE1 9PG

Company overview:

FluidOne is the only Data Delivery Network in the UK providing the link between businesses, ISPs and the network operators. We provide simple solutions for our customers to communicate more effectively using a wide choice of connectivity, voice and cloud solutions. As part of the Rigby Group, FluidOne work closely with SCC enabling us to expand our portfolio of services.

We are proud to offer candidates unparalleled exposure to a rapidly growing business that has climbed the ranks in the Times Top 100 Best Small Companies to work for, placed as #17 in 2017. There has never been a more exciting time for applicants to join FluidOne.

Role overview

The Commercial Product Manager will be responsible for developing and testing new product initiatives from concept through to launch that deliver a commercial benefit. This includes market research, pricing, go-to-market strategy and sales campaigns.


Product Creation

Working with the sales teams, customers and technical to design and create products that meet their demands
Work with suppliers to deliver the product
Work with Service Delivery, Finance and Support teams to ensure process and policies exist for delivering and supporting new services
Ensure current systems and infrastructure are capable of delivery and support of product
Actively generate and implement ideas to impact on performance and drive any product development Product Review
Reviewing with customer and departments within the business on product performance
Improving process to ensure execution is optimum
Monitor performance of products

Product Promotion

Product launch – plan the launch of new products and manage the cross-functional implementation of the plan
Support the creation of product propositions, product specific marketing materials and translating product management documentation into content for consumption across marketing and sales team
Work with Marketing to develop the strategy and marketing programs that will drive demand for your products then subsequently measure the effectiveness of the marketing campaigns
Arrange training and support the Sales team with product understanding and knowledge
This job specification

Experience / Qualifications

Experience supporting in the creation, implementation and delivery of products
Able to manage multiple projects simultaneously
Demonstration of working to challenging deadlines and delivering
Knowledge and experience with product launch and promotion
Strong presentation skills
Educated to a graduate level or equivalent, ideally in a business or technology related subject
Understanding of systems level engineering of voice or network technology products
Commercial development of initial proposals and production/maintenance of business cases and profit-and-loss account
Experience creating customer-facing documentation, meetings and assisting sales teams
Excellent written and verbal communication skills with the ability to influence internal and external stakeholders
Ability to work with minimum supervision in an environment with tight deadlines

Benefits after probationary period:

Uncapped Holiday Entitlement
FluidOne breakfast and refreshments on working days
Regular company outings
Free high speed internet connectivity
£50 Birthday
Voucher iPad
Free private medical insurance
Subsidised dental insurance
Discounted gym membership
6% Pension contribution
Childcare vouchers
Ride2Work scheme
Department incentives
Volunteer day scheme
Annual pay reviews

How to apply:

Send CV with covering letter to with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age.

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